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Returning Pre-Loss Condition After Wilmington House Fires

1/17/2022 (Permalink)

Two House Fire And Smoke Let the experts at SERVPRO help restore the fire damage in your home.

Following Fire Damage in Wilmington, SERVPRO Works to Restore Pre-loss Conditions.

Among the first steps that our professionals undertake after a fire is mitigating loss and protecting the property as much as possible. Emergency services like these include: 

  • Fire debris removal
  • Air filtration
  • Content relocation
  • Water removal services

Consulting With The Customer

No one knows a property like its owner, so when fire damage restoration for Wilmington gets underway, it is the customer who can be of the most significant help in labeling preloss conditions. One of the advantages of consulting with a customer after extinguishment is learning pre-existing damage or factors that could lessen the length or intricacies of the restoration process. 

Establishing The Restoration Baseline

Between the conversation with the customer and the thorough examination of the property, we can establish a credible restoration point that becomes the objective of mitigation and recovery actions. Much of these paths deal with the property's aesthetics and pre-fire appearances. Still, it can also mean proposed moisture levels, air quality, and other factors contributing to a safe and stable post-fire cleanup. 

Restoring The Damages 

Once the appropriate baseline for restoration and recovery has been determined, our SERVPRO team can get to work on cleaning and protecting the house. Removing soot and smoke residues is one of the largest obstacles in the path to returning to a pre-damaged condition, so we work on eliminating loose debris with pressurized air or vacuuming and entirely removing it with dry solvents or detergents. 


Pre-loss condition is always the objective of our SERVPRO of Brandywine / Wilmington fire restoration team. With multiple methods of collecting information and determining the property's original state, we can achieve this objective to make the fire loss incidents "Like it never even happened." Give our experienced FSRT-Certified technicians a call now at (302) 762-8080.

Business Establishments in Wilmington Rely on SERVPRO for Water Damage Restoration

1/7/2022 (Permalink)

thermal imagery device Our technicians are prepared with the training and state of the art equipment your property needs after a water incident.

Can SERVPRO Offer a Reliable Water Damage Restoration to Wilmington Eateries? 

Water damage to your restaurant can leave a trail of devastation and financial liability in its wake. The first step toward recovery is hiring professionals like SERVPRO for water damage restoration of your Wilmington property. Our IICRC certified technicians have the right tools, training, and experience in mitigating water damage to commercial buildings. 

SERVPRO techs work hard to ensure the least possible downtime during water damage restoration of your Wilmington establishment. Our state-of-the-art equipment to detect moisture and dry the structure plays a crucial role in speeding up the restoration process. 

How do SERVPRO Techs Detect Hidden Moisture During Water Cleanup of Your Wilmington Property?

SERVPRO techs use several inspection devices to locate the areas of structure into which water has intruded in your Wilmington restaurant building. Identifying such areas is crucial in determining the drying strategy that is effective and efficient. Some of the devices that the techs use include-

  • Moisture sensors
  • Thermal imaging cameras
  • Moisture meters
  • Thermo-hygrometers

Thermal imaging cameras, also called Infra-Red cameras, can detect moisture on a surface using temperature differences on the material's surface. As water evaporates from the wet surfaces, the temperature falls, and a thermal camera can detect this drop in temperature. 

Why are Thermal Imaging Cameras One of the Best Methods to Detect Hidden Moisture? 

Thermal imaging cameras can detect moisture without harming the surface, but they often show how water might have traveled throughout the structure. Another advantage of this technique is that it can reveal moisture content of difficult-to-reach areas such as high ceilings. 

Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 for any assistance regarding water damage restoration. 

SERVPRO is the First Choice of Wilmington Property Owners to Deal with Frozen Pipes and Ice Damming

12/30/2021 (Permalink)

Ice dam Severe winter weather can lead to ice damming and many other catastrophes. You want help from the experts! Call SERVPRO for assistance.

SERVPRO Offers Restoration of Water Damage Due to Frozen Pipes and Ice Damming to Wilmington Homes 

As the temperatures plummet, the risk of frozen pipes and ice damming increases in Wilmington homes. If you experience water issues due to ice dams or burst pipes, SERVPRO is here to help. 

SERVPRO is one of the fastest to arrive for water damage restoration due to frozen pipes or ice damming in Wilmington. Our IICRC certified water restoration technicians have years of experience in dealing with such incidents in the harsh winters of Delaware. 

How Can You Prevent Ceiling Leaks From Ice dams in Your Wilmington Home?  

If you have ice dams formed on the roof of your Wilmington home, there is a high chance of ceiling leaks. While it is ideal for preventing the ice dams from forming in the first place, you can take steps to prevent leakage even if some degree of damming has already taken place. 

  • Blow cold air against the underside of the roof: Blowing cold air with the help of a box fan can refreeze the melted water preventing leaks.  
  • Rake the snow from your roof 
  • Use calcium chloride ice melter filled in a porous net-like material to melt the ice dams before they can cause any further damage. 

Hacking away at the ice dams can be tempting, but it is not a smart idea as it can damage your roof, increasing the chance of leaking. 

When to Seek SERVPRO’s Help? 

It is crucial to seek professional help before the situation becomes overwhelming. If you suspect that you have a frozen pipe about to burst or an ice dam on your roof, it's wise to get them looked at by professionals. 

Call SERVPRO of Brandywine / Wilmington at (302) 762-8080; we are here to help you round the clock.  

How Can Claymont Businesses Implement Fast-Acting Fire Damage Restoration?

12/21/2021 (Permalink)

fire in business You want help from the professionals after a fire in your home or business.

SERVPRO Fire Damage Restoration Services Preserve Claymont Commercial Facilities

According to the National Fire Protection Association (NFPA), structure fires impacted an estimated 500,000 structures and dealt a total of $21.9 billion in damages in 2020. These disasters can prove highly damaging for business operations in Claymont and take considerably more time to recover from without certified professionals assisting.

Claymont SERVPRO fire damage restoration tools and technologies target smoke soils, odors, and debris to return facilities to a clean, safe state free of malodors. 24/7 cleanup services lower commercial downtime while increasing cost savings for business owners.

Eliminating Fire Damage Odors with SERVPRO Odor Control Solutions

SERVPRO fire cleanup entails thorough cleaning of smoke residues and fire damage debris with OSHA-approved antimicrobials and other solutions tailored to specific fire-damaged soils. Light soot stains inside break room cabinets, for example, might primarily require careful cleaning with dry cleaning sponges. Oily soot deposits from a burnt electrical cord on a countertop coffee maker, meanwhile, may necessitate the use of solvents for removal without smearing.

Odor Control Technicians (OCTs) can implement fire damage malodor removal solutions like:

  • Dispensing solvent-based deodorizers with a thermal fogger, which emits a smoke-like solution that binds with soot particles to eliminate them
  • Careful HVAC cleaning with agitation tools and other manual cleaning methods can minimize ventilation repair and placement costs
  • Soot pickup with HEPA-filter vacuums catches particulates as small as 0.3 microns
  • Enzyme digesters that convert greasy protein residues from cooking fires into odorless, water-soluble byproducts
  • Water- and solvent-based biocides that address hydrophilic and lipophilic soot residues

Commercial property owners can contact SERVPRO of Brandywine / Wilmington at (302) 762-8080 for rapid-response restoration services.

What Kind of Equipment is Necessary for Water Damage Repairs in Wilmington?

12/12/2021 (Permalink)

Here to Help Water damage restoration for an appliance situation. SERVPRO techs are ready at a moment's notice for the help you need.

Wilmington Residents with Water Damage Can Call SERVPRO for the Best Equipment for Water Damage Repairs

Wilmington property owners may find themselves needing water damage repairs after an appliance malfunction or a ceiling leak. Rather than piecing together how to address the ensuing damage on your own, calling a water restoration technician can reduce the time and disruption associated with leaks and flooding. With the right equipment, the right crew can make all the difference in returning your home to mint condition.

To help you with water damage repairs in Wilmington, our SERVPRO staff is ready to jump into action as soon as you call us. We are trained and certified by experts in the industry to apply the latest techniques, and our experience speaks for itself. Understanding that acting fast is essential, we bring into your home some of the following to make the process seamless and swift:

  • Water extractors include handheld, truck-mounted, and submersible. Depending on the volume of water we need to extract, we may use one or a combination of them to remove water from your home.
  • Drying equipment to encourage evaporation and restoration of normal humidity levels. We measure moisture with advanced devices and adjust our efforts as needed.
  • Anti-microbial and cleaning solutions deter mold growth, which is often a by-product of water damage.

When you call our offices at SERVPRO of Brandywine/Wilmington, you access a crew of experts used to tackling water restoration jobs of all sizes and severity. When you want to have your home back to its original condition with a minimum of disruption, call us at (302) 762-8080 and let us leave your home “Like it never even happened.”

Is Flood Damage in Wilmington Inevitable?

11/27/2021 (Permalink)

Man in yellow boots standing in flood Storm and flood damage is no DIY project. Call SERVPRO for fast and immediate storm damage restoration now. 24/7 365 days a year.

Prevention Can Help Avoid Flood Damage to Wilmington Homes

Flooding happens after large storms occur, and Wilmington homeowners often cannot avoid flood damage despite their best efforts. However, taking care of your gutters and keeping your home in good repair can minimize the possibility of damage and make the water restoration process less intrusive. As important as prevention is, knowing who to call after stormwater enters your home is just as important.

For flood damage restoration services in Wilmington, SERVPRO is your best option. Executed by a certified team of professional water restoration technicians, our specialists offer services, including specialty drying solutions, move-out services, and even drywall repairs. Our goal is to assist in every step of the water damage and repairs process to make it as efficient as possible.

Our SERVPRO team has at its fingertips the latest techniques and equipment in the water restoration industry, which allows for flexibility and speed. When you reach our 24/7 hotline, you can rely on us to handle each step of the process, including the following:

  • Water removal services with the help of pumps and extractors to remove standing water from your home.
  • Drying of the home and each surface with the aid of air movers, dehumidifiers, and desiccant equipment to help stabilize humidity levels in your home.
  • Application of anti-microbial solutions to deter the growth of mold and bacteria, a typical by-product of home flooding.

Our highly trained technicians at SERVPRO of Brandywine/Wilmington are available by calling us around the clock at (302) 762-8080. Place your trust in our certified team and let us work for you until your home feels “Like it never even happened.”

Who Should a Claymont Homeowner Call for Fire Damage Restoration Services?

11/19/2021 (Permalink)

Here to Help Fire damage restoration services by SERVPRO are second to none. We are here to help 24/7 365 days a year.

Our Professional Fire Restoration Team Supports the Claymont Community After a Residential Fire

Homeowners in Claymont visiting their home after a fire may feel despair as they look at the state of their home. Assessing the impact of the fire damage and determining how to clean up soot and ashes left behind is not simple. Protecting unaffected areas of the house is also difficult, and all restoration activities require the help of a professional team with certified training and experience.

In Claymont, fire damage restoration expertise lives within our SERVPRO team. Removal of soot, debris, and smoke residue falls within our typical service scope and is at the core of the restoration plan we tailor to your needs. Upon arrival, our team evaluates each affected area and establishes a course of action based on the type of surface and the corresponding EPA-recommended cleaning solutions. Typically, soot will fall into one of the three following categories:

  • Protein-based soot- commonly caused by grease in kitchen fires, it tends to be airborne and sticks to surfaces while leaving a foul smell behind. Sometimes it is invisible but can be felt to the touch.
  • Dry soot- wood, paper, and other organic materials leave this kind of residue behind, which is light and generally easy to remove with the correct cleaning solution.
  • Wet soot- when polymers such as plastic containers burn, wet soot sticks to each surface. This remnant is sticky and thick and cumbersome to remove.

As a homeowner, you only need to place a call to SERVPRO of Brandywine/Wilmington at (302) 762-8080 and let us take care of the rest. Our expert team brings fire and smoke damage restoration services to your doorstep and leaves your home “Like it never even happened.”

What is the Best Response to the Need for Water Extraction in a Wilmington Commercial Property?

11/5/2021 (Permalink)

a broken silver pipe with water spraying from it Pipe breaks in a commercial setting can cause damage. Call our certified SERVPRO team for certified technicians and effective equipment.

SERVPRO Assists Local Wilmington Business Properties With All Sizes of Water Damage Remediation

Many types of water damage in a Wilmington business, such as a pipe break, floodwater, or a sewage backup, can result in the temporary closure of the business until the cleanup and sanitization of the property tasks are complete. Handing off the job to a professional restoration services company increases the likelihood of the best outcome possible. Waiting to begin the removal can lead to problems such as: 

  • Ceiling collapse from water weight 
  • The need for mold remediation 
  • Delays in reopening due to the need for extensive repairs

It is more likely than not that a Wilmington property will need commercial water extraction at some point. SERVPRO focuses on getting the water removed quickly, and the structure and contents are paramount for getting daily operations back to normal. The leading equipment used is different types of pumping equipment. The technicians have multiple kinds of equipment depending on the specific needs of the structure.

Typically, the leading equipment that SERVPRO uses for commercial water removal is pumping equipment, extraction devices as well as dehumidification. Each type of equipment needs to adapt to the specific needs of the structure. This is particularly applicable when the techs handle floodwater or sewage-tainted water containing debris and solid waste. The self self-priming trash pumps allow solids up to 5/8" to pass through. SERVPRO technicians also have access to submersible units that work in standing water greater than two inches in depth.

There are also weighted, and light extraction equipment brought on-site. The heavier extractor heads are beneficial in businesses that have wet carpets. The heavy heads push down and force water held by the fibers up and out. The lighter heads are generally for removal on tile and slab substrates.

SERVPRO of Brandywine / Wilmington at (302) 762-8080 holds a commercial contractor license and can perform commercial water extraction and repairs on local Wilmington properties.

What Can Claymont Homeowners Do About Kitchen Water Removal?

10/29/2021 (Permalink)

water covering the tile floor in a kitchen When your dishwasher leaks water onto your kitchen floor, you need SERVPRO. Contact our certified team right away for effective removal services.

SERVPRO Technicians Implement Emergency-Response Water Removal for Claymont Homes

Water damage incidents can potentially leave behind an overwhelming amount of moisture to clean up, whether the culprit is a damaged dishwasher gasket, a refrigerator supply line leak, or plumbing damage affecting a kitchen faucet. Worse still, this moisture penetrates surfaces, delaminates vinyl flooring, damages subfloors, and potentially harbors mold growth that can cause health effects.

Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited SERVPRO techs respond to Claymont water removal needs with 24/7 service, targeted restoration solutions, and cohesive restoration plans that can be enacted within hours of a homeowner’s initial call.

Kitchen Flooring and Cabinetry Restoration After Water Damage

SERVPRO teams tackle water damage in a Claymont kitchen with a variety of strategies:

  • Cabinets affected by water migration or under-sink leaks can often be repaired and restored after the water has been removed
  • SERVPRO’s penetrating and non-penetrating sensors and meters work in tandem with imaging tools to determine moisture content, establish drying goals, and monitor surfaces during mitigation and drying
  • Delaminated or damaged vinyl flooring is typically more cost-effective to replace than repair. Subfloors affected by water are frequently salvaged with careful extraction, sanitation with EPA-registered antimicrobials, and structural drying
  • Axial or centrifugal air movers coordinate with low-grain refrigerant (LGR) and desiccant dehumidifiers to pull moisture off surfaces and into the air. Dehumidifiers isolate this moisture for disposal in a treated sewer
  • After extracting water and drying surfaces, Odor Control Technicians can focus on using sanitation and odor control strategies, like fogging, to remove odors from a property

Homeowners who want their disasters to look “Like it never even happened” can call SERVPRO of Brandywine / Wilmington at (302) 762-8080.

What Should Wilmington Business Owners Consider for Fire Restoration?

10/24/2021 (Permalink)

an outlet on fire with several things plugging into it When facing an electrical fire at your commercial location, you need a fire restoration plan. Contact SERVPRO to assess you're commercial location.

SERVPRO Helps Wilmington Commercial Properties Receive Necessary Fire Restoration and Repairs

Fire damage on commercial property, whether it stems from an electrical malfunction or cooking, can wreak havoc in unexpected places. Without professional intervention, these damages can leave odors, stains, and even potential corrosion or damage to metals and finishes.

SERVPRO teams implement rapid-response fire restoration for Wilmington businesses whenever they need it. They can respond quickly to late-night, weekend, and holiday calls to minimize commercial downtime. SERVPRO technologies, sanitation solutions, and techniques strive to salvage as much as possible after a fire.

What Wilmington Business Owners Can Do After a Fire

There are a few things that businesses can do after a commercial fire to streamline the restoration process:

  • While SERVPRO can handle tasks like taking inventory and photographing damages, businesses and property managers are also advised to take photos after a disaster once it is safe to do so. Also, consider taking photographs of the property while there is no visible damage. Being able to compare the damage to its prior, loss-free state helps IICRC-certified technicians more successfully return it to a pre-disaster condition and streamlines claims filing
  • Research contractors, and only choose professionals licensed for commercial repairs. Consult with property management, especially if contractors are asking for them to pull permits. Typically, licensed contractors can pull building permits themselves, and an inability to do this can indicate that the contractor lacks the necessary licensure to perform the work
  • Business owners leasing commercial space should contact property management for building permits and any other paperwork that may be necessary for implementing structural repairs. SERVPRO requires permits to implement rebuilding services after performing fire and smoke damage mitigation

SERVPRO of Brandywine / Wilmington is proud to demonstrate that We’re Faster To Any Size Disaster when property owners call (302) 762-8080.