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Lessen Fire Damage and Cost for Your Wilmington Property

6/23/2022 (Permalink)

White dog in the lobby of a SERVPRO office Bark away your fire damage worries with our team in Wilmington at SERVPRO.

SERVPRO Has Skilled Fire Damage Technicians in Wilmington Available 24/7

Once fire strikes at your home or business, you start to think about the best way to clean up all damage. Not only can you have charred debris and unsalvageable contents or materials, but you may also have water damage from putting out the flames. There are many aspects to consider, with safety being paramount. Hiring fire damage restoration by a team of skilled professionals is the best way to ensure everything gets underway safely and effectively. SERVPRO is available 24/7 for an emergency response so you can get your business or house fire cleanup underway. We're Faster to Any Size Disaster.

Fire damage in Wilmington can be life-changing, and rebuilding is stressful and daunting for many property owners. Fires are known for causing billions in fire damage each year, so you need a team that can get results while also lessening the cost and overall loss. SERVPRO does this with our' repair versus replace' methodology and our entire crew of IICRC-certified fire and smoke restoration technicians (FSRT).

Selecting Your Restoration Team is an Important Decision

Even the most minor fire can bring on some damage that is not evident to the untrained eye. There are several reasons why any property owner should enlist the help of a trusted and trained restoration company rather than attempting a DIY, including:

  • 24/7 Availability – Here at SERVPRO, you can reach out to our customer care team 24 hours a day and any day of the week. We will have a crew mobilized and our Green Fleet at your door within four hours of initial contact. 
  • Certified and Insured – Anyone working in and around your home should be appropriately trained and insured should anything happen on your property. IICRC-certifications also offer further assurance that our technicians have the knowledge and abilities to handle your fire restoration and cleanup.
  • Investigation and Assessment – Safety is critical with any restoration project. This is especially true when fire and water may have damaged your structural elements. Our trained crew chief thoroughly inspects your property and assesses the damage. This allows us to address possible hazards and select the best equipment, tools, and methods to help us achieve our goals.

What About Smoke Damage to Contents and Surfaces?

SERVPRO uses specialized cleaning methods to handle smoke remediation so that no lingering odors get left behind. This may include dry wiping with cloths or brushes or wet wiping with cleaning solutions. We inspect all surfaces to determine the types of soot soiling present and perform spot testing to ensure no further damage occurs. 

For handling odors, both from smoke residue and water/moisture, our team includes trained Odor Control Technicians (OCT). We have the training to identify all offensive odors and eliminate them rather than masking them. Our professional odor removal techniques pinpoint the cause and get results, so you never have lingering reminders of the fire event. We use tools in our arsenal such as:

  • Odor Counteracting Beads – Treated porous beads that release volatile odor counteractants, working by time release to freshen and fragrance the area being treated.
  • Deodorant Pellets or Granules – Made with an active mineral, these products help to pull in and hold odorous molecules.
  • Water-Based Products – We have wet mist deodorizers and odor counteractants our team will use to neutralize malodors in various situations.
  • Air Scrubbers – These filtration devices have onboard HEPA filters to pull and capture particles in the air. 

Any fire damage cleanup and restoration project gets structured to make your property "Like it never even happened." Get the results you deserve by contacting SERVPRO of Brandywine/Wilmington when you require assistance. Request help online or call us 24/7 at (302) 762-8080.

Handling Water Damage and Drying for Wilmington Residents

6/23/2022 (Permalink)

Technician drying a water damaged room with isolation drying SERVPRO has the tools and training to complete isolation drying during water damage restoration in your Wilmington home.

Experienced Water Damage Restoration is Best – Call SERVPRO in Wilmington

You might be amazed at how many water incidents occur each day. Many of these spills, broken pipes, and appliance malfunction can lead to immense damage if not addressed correctly. All too often, homeowners may reach for a mop and bucket, not realizing they are missing areas where water migrated. Because hidden moisture can bring possible mold, mildew, and secondary damage, calling in the help of professional restoration is a smart move. SERVPRO is Here to Help Wilmington home and business owners whenever they have water restoration needs! 

Here at SERVPRO, we receive countless calls to help area customers with water damage in Wilmington. We feature all the latest equipment and have perfected our water removal services to complete the job faster and more effectively than any DIY. Our IICRC-certified water restoration technicians (WRT) will arrive within hours of your call to begin assessment and water mitigation. Everything gets done to help lessen your stress level and salvage as much as possible.

We Understand the Different Types of Water Damage

Not only are we experienced and hands-on with a variety of water-related projects each day, but our technicians also go through regular training. Staying up-to-date on the latest techniques helps us adapt to each client’s needs. With professional restoration, you are getting a team that knows the correct contents recovery and water mitigation solutions based on the level of saturation, the type of water, and other factors. 

Some of the moisture damage situations we see often include:

  • Category 1, 2, and 3 water events – Category 1 is clean water from incoming piping. Category 2 is grey water that may come from a water heater, dishwater, or another appliance. Category 3 is black water that is highly contaminated, coming from flooding situations.
  • Hidden moisture – We sometimes get called to properties with a hidden plumbing leak or a spill that went unattended. The moisture migrates into structural cavities and causes secondary damage or mold develops.
  • Surface/standing water – We utilize powerful pumps and extractors to pull up as much water as quickly as possible. If dealing with category 3 flooding, our team applies antimicrobials before extraction begins.

What Equipment Does SERVPRO Have That I Do Not?

Not only does our Green Fleet come stocked with all the equipment necessary for any given project, but we also have warehouses with immense inventory our technicians have access to. Some of the top options we choose for water cleanup projects include:

  • Extractors – These tools are suitable for removing water from flooring, carpeting, and upholstery. They include three main components – the vacuum system, pump, and heat. These units are either portable or truck-mounted.
  • Pumps – We have pumps with varying volume capacity and lift capabilities, and our team knows which are best suited for each situation. 
  • Dehumidifiers – This equipment helps pull the water vapor from the air while working to lower relative humidity (RH) in any given space. 
  • Drying Equipment – We have various air moving units that help us to reduce drying time and increase evaporation. Other drying equipment may include wall cavity ventilation setups, industrial-grade fans, drying mats, etc.

SERVPRO Works to Restore Versus Replace Whenever Possible

When water damage wreaks havoc on your property, you must remember that not all is lost. We can salvage many materials and contents with our techniques and specialized cleaning. However, we perform controlled demolition that helps you put your home back together. 

  • Repairing subfloor, replacing flooring and baseboards
  • Relaying carpet after putting in new carpet padding
  • Flood cuts (if applicable) to repair drywall or perform complete drywall replacement

Residential contractor license #: 1992104829

Our SERVPRO team is there to address any questions or concerns you have at each restoration step. We are the team you want in your corner for water damage repair! Call us at SERVPRO of Brandywine/Wilmington at (302) 762-8080. We will make your home “Like it never even happened.”

Never Leave Mold Damage Cleanup to Chance in Wilmington

6/23/2022 (Permalink)

Two technicians in PPE outside of a home Don’t despair when your home or office in Wilmington sustains mold damage. Contact SERVPRO to assess and remediate.

Mold Damage Remediation with Help from SERVPRO in Wilmington Gets Results

If you notice fuzzy, grayish spots developing under your kitchen sink or around your bathroom cabinets, you may start to panic. Whenever you suspect black mold growing within your Wilmington property, you mustn't try to disturb it by spraying it with chemicals or wiping it. This can dislodge the spores, causing them to become airborne within your home. Rather than attempting any DIY, you need a team like SERVPRO that arrives with mold remediation expertise – available whenever you need it!

But why SERVPRO for mold damage in Wilmington? Because we are a locally-owned and operated team armed with the manpower and skill to handle any size or scope mold cleanup project. We get in to assess the damage so that we can select the best processes for safely cleaning and freshening your interior. We begin cleaning up, but we also address the source of the mold problem to keep it from coming right back.

How Much Do You Know About Mold?

You could have mold development somewhere inside your home whenever you have a slow pipe leak that goes undetected or fails to remove all of the moisture from a water-related incident. Given the right conditions, mold develops in as little as 48 hours. It is essential to keep the following in mind:

  • Microscopic mold spores float through the air, coming into your home via the doors, windows, HVAC system, and even on your clothing or outside pets.
  • Mold thrives on moisture and tends to colonize fast when exposed to water and an organic food source is present – drywall, paper, carpeting, etc.
  • You will often notice a foul, musty odor that could be telling you that a mold infestation is developing.

SERVPRO Offers Comprehensive Mold Remediation with Processes that Include:

  • Mold containment measures using poly sheeting and negative pressure
  • Thorough structural drying and moisture detection using sensors, meters, etc. 
  • Decontamination of all surfaces 
  • Specialized cleaning for contents 
  • Removal and safe disposal of all contaminated/unsalvageable materials and contents

Our IICRC-certified mold remediation specialists can control microbial contamination closely to the source, then begin careful cleaning. All materials get removed that are overtaken with mold contamination and disposed of according to local guidelines. Any items that can get salvaged will be dried and thoroughly cleaned to our standards.

Structural Drying is Essential for All Mold Damage Remediation Projects

The last thing anyone needs is hidden moisture lurking within your property that can mean a repeat mold infestation. SERVPRO technicians have options like ventilation or specialized drying systems to direct airflow through wall cavities. This helps to replace any cool, moist air with dry, warmer air. When this takes place, it raises surface temperatures, cuts back on vapor pressure, and helps to speed up the evaporation rate. Other steps that take place may include:

  • Ventilation attached to air moving equipment
  • Blowers that get attached to hoses
  • Small holes are drilled into ceilings, walls, or under cabinets to help redirect air into the various cavities
  • Drying mats to help address moisture found within the flooring

Why Mold Removal as a False Statement – Don't Be Fooled!

If you see a product that claims to eradicate mold or a company that says they offer mold removal, don't believe it. Microbes are essential for the earth's ecosystem, and they are present everywhere – both indoors and outdoors. Under some conditions, they may colonize within your home. Hiring skilled technicians is the best way to get the results you need.  

Why contact SERVPRO of Brandywine/Wilmington when you have an issue with mold damage? Because we have the proven processes and knowledge to ensure your property is Certified: SERVPRO Cleaned. Call us 24/7 for restoration and cleanup at (302) 762-8080.

Our Experts Discuss The Steps Toward Fire Damage Recovery In Your Wilmington Home

6/22/2022 (Permalink)

 Illustration of Call Now Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

Steps Toward Fire Damage Recovery For Wilmington Residents

Waking up to the sound of your fire alarm, then having to quickly evacuate the property while calling the fire department is every homeowner's worst nightmare. After the fire has been contained, anxieties over your possessions, valuable documents, and financial costs arise. There are measures you can take to make the process of getting your home back to its pre-damaged condition runs smoothly after the initial shock.

The first thing is to contact a restoration service to carry out repairs on the fire damage in your Wilmington home. SERVPRO operates an emergency line day and night for homeowners needing assistance and reassurance. You might want to contact your insurance company to get a better picture of the task at hand, as well as any utilities or lending companies. Fire situations are recognized as debilitating situations, and many companies can put in place holds on bills or payments in exceptional circumstances while you prioritize the restoration of your home.

A fire marshall can inspect the property after the fire and clear you for entry. Now's a good time to gather any necessary documents:

  • Passport
  • Driver's License
  • Certificates
  • Social Security
  • Financial Documents
  • Tax Records
  • School Records
  • Vehicle Registration

Some or all of these documents may show signs of damage from soots or smokes as well as water damage from the firefighting procedure. Do not discard documents. SERVPRO operates specialized document recovery that can mitigate losses through a vacuum or freeze-drying procedure for waterlogged documents. Although we cannot reverse existing damages, there is a strong chance we can restore documents to a usable condition using these special procedures.

While you wait for a SERVPRO fire and smoke damage restoration technician (FRST), you can begin mitigating losses by covering floors and furnishings with sheets or tarpaulin, which can prevent falling soots from causing further harm. Open the windows to allow air circulation throughout the property, which aids drying and replaces polluted air with cleaner outdoor air. For now, it is essential to leave walls, ceilings, appliances, and electrics until a qualified technician arrives.

SERVPRO trains technicians to the highest standards. On arrival, they can direct the restoration effort, as well as to conduct crucial tests on materials, soot deposits, and smoke residues. These tests keep procedures efficient and ensure soots are not spread around, causing further issues to unaffected areas. Where necessary, our team can bring in odor control technicians to restore your indoor air quality.

We have extensive experience in handling fire restorations from start to finish. Using a combination of testing, cleaning, deodorizing, and drying, we can help you get your property back to its pre-damaged condition. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

How Can I Rid My Wilmington Business of a Mold Infestation?

6/22/2022 (Permalink)

Mold on Wall You never know when you are going to find mold in your business. Contact SERVPRO quickly for mold damage mitigation.

Bring in SERVPRO for a Professional and Thorough Mold Remediation in Wilmington

Why Can’t I Spray Bleach on Everything?

Bleach and other chemicals may stop mold from growing, but that is only one step. Commercial mold remediation for Wilmington convenience stores also requires the removal of all visible mold growth and elimination of the water source to prevent future problems. SERVPRO technicians have access to cleaning agents, equipment, and training not available to the general public.

Doesn’t Removal Mean Wiping Off an Item or Throwing It Out?

Our technicians take every step necessary to restore an item unless it costs more than it would be to replace personal or structural property. While an anti-fungal cleaner can stop further growth, it cannot remove the mold. Team members use everything from sponges on windows and drywall panels to powered agitators on marble and brick surfaces to completely remove the stains and markings of the mold infestation. 

For tight areas like a crawlspace, technicians can use an air blaster and soda powder. This high-pressure device strips mold off of support beams and other structures the way a sandblaster strips paint off a car. Soda, though, is less damaging to surfaces, and team members can easily vacuum up the soda and mold spores into a sealed bag for easy disposal. The medium also provides a deodorizing source if musty smells are still present.

Why Is It Important to Dry Up All the Water?

SERVPRO team members know that mold and spores remain dormant without enough moisture. Even a minimal amount can cause spores to expand and search for food and more water. Since mold can penetrate surfaces like drywall and even wood, it is essential to eliminate any possible water source as quickly as possible.

For more details about what SERVPRO of Brandywine / Wilmington can do for your business, call today at (302) 762-8080. We are here so you can be there for your customers.

How Monitoring Helps Wilmington Water Restoration Projects

6/22/2022 (Permalink)

Water On floor Water damage? SERVPRO is prepared with restoration equipment and experienced technicians.

Water Restoration Must Be Thorough 

A critical portion of every water recovery project is thoroughly drying the property and its contents. There are many potential issues with failing to remove all hidden damp caches in building materials or not fully addressing environmental moisture concerns. Some of these include:

  • Structural deterioration
  • Continued water damage
  • Mould growth and microbial threats

Where Has the Water Gone? 

An initial question our technicians must ask when starting water restoration in Wilmington homes is: Where did the water reach? Pooling liquid finds the least complicated or challenging path through a residence, which can mean travelling through the open space of the floor plan or migrating through-wall systems. We use sophisticated tools to pinpoint where moisture pockets exist that must be addressed with direct drying. 

Evaluating the Progress of Drying Tools

When these drying tools are deployed throughout a household, we must continually monitor their progress to ensure that we are on the most efficient restoration path for the home. Air movers work to eliminate surface moisture directly, so moisture meters used on impacted wall systems can show when the material still requires further evaporation. 

Reaching the Desired Humidity Levels

Moisture sensors can also help maintain reading on the humidity content in an environment. Hygrometers, in particular, are used for this purpose and help our SERVPRO technicians document the saturation of the atmosphere through various dehumidification and ventilation approaches. Readings and results show that a greater volume of dehumidification units could be necessary to maintain steady water removal and drying progress.

Water recovery services can be complicated even with our fast response and experienced team of restoration professionals. Mitigation and cleanup focus on getting moisture out of surfaces and the atmosphere, which can be monitored with special equipment. Our SERVPRO of Brandywine / Wilmington team is ready to help 24/7 when you call (302) 762-8080. 

Is There a Local Service in Wilmington Skilled at Mitigating Water Damage?

5/6/2022 (Permalink)

Water Leak On Floor Water leaks in your home can stress you and your family out. Contact SERVPRO to get water mitigation services in your home.

Yes, One Local Wilmington Company, SERVPRO, Has a Long Track Record of Successfully Mitigating Water Damage.

When a water leak impacts your Wilmington home, the first things on your mind are stopping the leak, minimizing its effects, and restoring your property to its pre-accident condition. Luckily, companies like SERVPRO can help.

Properly dealing with the effects of a water leak is an involved process that requires the right tools. Many Wilmington water damage mitigation companies cannot effectively complete specific jobs simply because they do not have the necessary equipment. SERVPRO does not suffer from this issue, and our technicians routinely use state-of-the-art tools like:

  • Moisture sensors and meters to identify water-impacted materials and measure moisture levels in them
  • Infrared cameras that can precisely locate water leaks through walls, baseboards, and ceilings
  • Strong wet vacuums and extractors that can rapidly remove inches to feet of standing water
  • High-velocity fans and air blowers circulate interior air, blowing moisture-laden air out while drawing in drier exterior air.
  • High-tech dehumidifiers that remove excess moisture from the air
  • Injectidry systems to dry out hard-to-reach areas behind ceilings and walls
  • Ultra-low volume (ULV) and thermal foggers to spread antimicrobials and deodorants around your home

Once SERVPRO professionals have treated your home with this equipment, it is far less likely to suffer from fungal issues like mold/mildew stains and dry rot. This treatment also essentially prevents persistent unpleasant, water damage-related smells in the future.

As you can see, it is essential that you contact the right service to handle your water damage. If a remediation company does not have the right equipment, it cannot successfully resolve your issue. Conversely, a company with the necessary equipment for your job can properly mitigate the effects of water damage, saving you time and money in the long run.   

If your home ever suffered water damage, contact SERVPRO of Brandywine/Wilmington at (302) 762-8080 for assistance.

How Does Smoke and Fire Damage Move in Wilmington Offices?

4/29/2022 (Permalink)

Debris leftover from Fire For fast and efficient service call SERVPRO of Brandywine / Wilmington at (302) 762-8080.

Smoke Behavior Dictates the Needed Fire Restoration for Wilmington Commercial Properties 

Knowing how smoke and soot particles react after a fire loss incident provides the necessary restoration and recovery approaches. Our SERVPRO team utilizes several mitigative strategies based on the types of smoke damage experienced. Some of the ways that your office building can be damaged after a fire include:

  • Smoke solids
  • Soot
  • Harsh odors
  • Residues

Turbulent Movement

To begin fire restoration in Wilmington offices, restorers must first understand the behavior of smoke damage circulating in the environment. Among the chief concerns is the turbulent motion of hot and cold air, creating convection currents that force smoke solids against ceilings and walls systems with pressure.

Spread of Smoke Solids

Smoke solids and soot damage circulate fast through open areas. Open floorplans common to office buildings are an ideal layout for widespread soot coverage. Air filtration equipment can help slow this progression and how many surfaces and contents are ultimately affected.

Available Pathways for Smoke Migration

Allowing structural openings to continue without management and containment strategies permits smoke damage and subsequent odors to spread quickly throughout the building. The priority of responding technicians to seal over these openings is to prevent the continued migration of smoke damage to other office areas.

Smoke Odor Spreading

Another unfortunate behavior of smoke damage is the production of harsh malodors that overwhelm the property. The combustion process destroys multiple materials, and based on the composition of these elements, the type of odors created vary significantly. We have several deodorization practices, such as powerful neutralizing products and equipment like thermal foggers and hydroxyl machines.

It is essential to provide the most immediate and efficient smoke damage remediation and restoration services as soon as possible. Your office can continue to suffer fire loss effects until these conditions are managed. Give our SERVPRO of Brandywine / Wilmington team a call today at (302) 762-8080.

Our Certified Mold Technicians Arrive Right Away In Wilmington

4/21/2022 (Permalink)

Mold on Wall The wet area was left unattended to in this home and as a result this is how much mold grew. We were able to clean this for them right away.

Local Wilmington Mold Remediation Services Available 24/7 

Many situations could cause mold damage in your Wilmington home. Any damages revolving around excess water could cause the growth of a mold colony in your home. When the mold spores in your home are exposed to excess moisture, it takes less than three days for a potential colony to begin growing. For this reason, if your home sustains water damage, you must reach out for remediation services before the problem can worsen. 

However, it should be noted that humidity could also cause mold damage to your Wilmington home. During the humid months of the year, you must ensure your home has the proper ventilation. According to the Centers for Disease Control and Prevention (CDC), there are a few ways to help reduce the risk of mold in your home when it is humid. The CDC recommends using dehumidifiers or even air conditioning during the hot and humid summer months to reduce the risk of mold spores activating.  

However, what would happen if a mold colony growing in your home, despite your efforts? In that case, the best thing you can do is reach out for professional help as soon as possible. Here at SERVPRO of Brandywine / Wilmington, we work around your schedule- whenever you need us, our technicians can bring a van full of advanced technology to your location. Remember, We're Faster To Any Size Disaster. Our technicians are highly trained and have many certifications, including the Institution of Inspection, Cleaning, and Restoration (IICRC). Furthermore, some of our technicians even have general contracting licenses and electronic restoration certification, making the services we can provide to you varied. 

Once our SERVPRO technicians get to your home, we can begin to work straight away. In this scenario, the mold damage formed near a window that was kept open to try and beat the heat. Our technicians would quarantine the area to prevent the spread of active spores and then thoroughly clean the area with antimicrobial cleaning agents. We could also set up an air scrubber to run while we work, which can remove airborne mold spores. Once our SERVPRO technicians were finished the job, we could use an antifungal agent to try and prevent regrowth. 

If you find your home is in urgent need of mold remediation, do not hesitate to get help. Speak with SERVPRO of Brandywine / Wilmington by dialing (302) 762-8080. Whenever you need our help, we are ready to come to you.

Removing Water From Your Wilmington Clinic

4/7/2022 (Permalink)

Water Leaking out Bathroom Door We will make it “Like it never even happened.”

Removing Water from Materials in a Wilmington Clinic’s Bathroom

When toilet supply lines malfunction or freeze and burst in your Wilmington clinic bathroom, our professionals must work quickly to dry up the damage to prevent the migration of damaging effects throughout the facility. The construction of the bathroom in your building was intended to withstand some water damages when sinks overflow or excessive water might accidentally make its way to the floor.

Water removal for Wilmington medical facilities involves an understanding of what areas and objects are at risk for exposure and deterioration. The flooring of this bathroom is often a ceramic tiling that can resist water penetration to encourage the standing water threats to find the nearest available drain inside the room. Unfortunately, other materials cannot resist saturation as consistently, such as the bathroom cabinets, wood trim along the walls, or the drywall. Addressing these concerns involves prompt extraction and drying techniques.

Because you might only have one available public restroom for the patients coming to the clinic, resolving water damages is critical. Standing water is not a concern as installed drains should catch any pooling that might result from prolonged leaking. However, exposed structural elements might still show signs of deterioration after only 24 hours.

When reached quickly enough, even elements like damp drywall can be recovered with directed airflow from centrifugal air movers. Evaporative drying efforts can often be sufficient when water damage has not migrated into structural cavities. Focused drying can reduce water movement to neighboring areas like exam rooms, offices, and structural holes.

Our licensed (#1992104829) general contractors can help with controlled demolition and eventual build back for unsalvageable materials. This team can also help replace damaged supply lines to the toilet to ensure that our restoration is sufficient.


No matter how our team can help, from widespread drying efforts to the reconstruction of your clinic bathroom after sufficient water loss, you can reach us 24/7. Our SERVPRO of Brandywine / Wilmington professionals have the expertise and cutting-edge equipment to help make these emergencies “Like it never even happened.” Call us today at (302) 762-8080.