Category's of Water
Uniform ready for Water Damages!
IICRC S500 Standard Guide for Professional Water Damage defines 3 categories of water. Category refers to the type of water affecting the structure.
Category III water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category III Water are: Sewage, Flood water, hurricanes etc.
A Category II loss is when water contains a significant contamination and has the potential to cause discomfort or sickness if contacted or consumed/ingested by humans. Category II water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms. Some examples of a Category II Water are: Discharge from dishwashers, overflow from washing machines, overflow from toilet bowls.
A Category I loss is where water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion or inhalation exposure. An example would be a water cooler.
Have water damage?
SERVPRO Brandywine/Wilmington has the training and equipment to help make it “Like it never even happened.” Call us today at (302) 762-8080.
SERVPRO Helps Storm Victims
Cleaning of Cots
When massive storms come through the Wilmington, Delaware area it can affect many families. We here at SERVPRO of Brandywine/ Wilmington try and help the best we can. In addition to helping the homes and families that have had water infiltrate the home, we try and help the County and shelters as well. Some families get displaced and have no where to go. Some families just seek safe shelter through the night. When this happens the facilities that help those in need will then need our help too. We can help the shelters clean and sanitize the cots and bedding that was used. Because the area that the people and pets stayed in can become messy and soiled, we also help clean up the areas that the people resided in.
Fire Devastation Before the Holidays
Kitchen Destroyed by Fire
Fires can be life changing and life altering, especially during the busy holiday season. This home suffered a major fire that practically destroyed the entire house. We helped clean up what debris was left, moved any salvageable contents back to our warehouse for storage until the house is repaired. We were able to clean and restore many of the customers’ contents that she thought were never going to look the same. She was amazed with the work our entire staff put in. In this before picture you see the extreme devastation a fire can do. And after 2 weeks of demo and cleaning this is an after picture, what a difference. The job is far from over and the customer has a lot more work ahead but SERVPRO of Brandywine/Wilmington was there and we tackled the job!
SERVPRO and Filing Your Claim
Files that are closed faster usually have lower claim costs. When a file is open for a lengthy period of time, the opportunity for more problems and expenses can rise. SERVPRO completes and closes job files so that out customers can regain control of their lives as quickly as possible.
With our quick service, customers can depend on a reduced number of pending files with their insurance agents. Our technicians work effectively and cohesively with customers' insurance providers in the filing of claims.
We close our files quickly by mitigating and restoring the property in a timely manner. Not only does this get the restoration process started, but this also prevents extensive or secondary damage. SERVPRO is reputable for our execution in job filing and fast restoration process.
Touching Up For Spring
Cleaning the Equipment
Adding some fresh paint around the warehouse just in time for spring puts everyone in a good mood. Knowing that warm weather is just around the corner and outdoor activities are ready to begin. Barbeques, beaches, swimming pools, outdoor sports, or just being outside with friends and family is what everyone loves about warm weather. Technicians at SERVPRO of Brandywine/Wilmington spent an entire day painting, cleaning, power washing, and just freshening the place up. A new coat of paint always draws peoples’ attention. This is also a great way to work together as a team, get a job done, but still have fun! On the rare occasions that we get some down time, we can always find something productive to do. At SERVPRO of Brandywine/Wilmington we never stop!
SERVPRO ERP App
Our Free SERVPRO ERP App/Service can help your company organize and better prepare your properties in a customized format. Businesses that use our ERP app gain preparedness and security in the case of an emergency. Here are some of the ways businesses benefit from our Emergency Ready Plan App.
Location Management: Businesses with multiple locations are able to manage all of their buildings' emergency needs from this app. Some of our clients use this ERP service for on building, while others use it to manage multiple locations.
Strengthens Protocol: In many cases, our businesses have to address an emergency while the authorized personnel is not on-site. Our ERP App breaks down important information for all employees including water lines, floor plans, and breaker locations.
Faster Response: The ERP app allows you to contact us directly through the app which can be a more direct way to contact us and provide all the information we need to get to the emergency.
Vandalism Damage & Bio-Hazard Services
Fire & Water Damage may be what you think of when you hear the name SERVPRO, but bio-hazard, vandalism, and crime scene cleanups are also services of ours. Our bio-hazard services cover a variety of cleanings. Blood-borne Pathogens, Methamphetamine Labs, Crime Scene Residues, Arson and Vandalism, and Sewage Backups.
Vandalism is sometimes handled by property owners before SERVPRO is called out to the scene. Here are some Do's and Don'ts for handling vandalism damages.
- Hose or wash residues from the building exterior as soon as possible
- Carefully vacuum glass particles from carpet and upholstery
- Save containers revealing the ingredients of products used in the vandalism
- Record all damage and photograph when possible
- Attempt to remove ink, paint or cosmetic stains
- Operate damaged appliances
- Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair
Spring is on it's way! As the weather warms up and the seasons change, we should prepare for the spring time as best we can. Here are some tips on how to get your home ready for this spring season!
Check/Service your Lawn Care Equipment. Cleaning up your lawn mower and changing the oil helps you to start fresh once its time to put it to use again.
Clean Patio Furniture. Dust off your outdoor tables and wash your patio cushions. You are going to want them ready for relaxing once the weather is nice!
Clear Your Gutters. After the fall season and then the wintery weather, your gutters probably could use a little attention. Clear out anything in your gutters to prevent mold or weeds growing up there.
Change Filters. HVAC filters should be checked/changed seasonally in order to ensure proper air quality in your home.
Soot and Fire Extinguisher Damage
This photo shows the damage that not only a fire can do, but also the damage that a fire extinguisher can do. Even if someone used a fire extinguisher and contained or put out a fire, there can still be a strong odor and chemicals that need to be removed from the building/home.
The chemicals from a fire extinguisher can coat a room quickly and leave a thick dust behind. Normally this extinguisher dusting comes along with a coat of soot. Even if a fire has been small and quickly put out, the smell and chemicals left behind should be properly cleaned out of the space. You can see in the photo how apparent the soot and extinguisher's affects are. This is just one corner of the room, but this entire living room was impacted.
Preparing Your Vehicle for the Winter Weather
Preparing for extreme cold weather is not only important for your home but also your car. Your vehicle functions in rain, snow, ice, hail, salted roads, and freezing temperatures. It is important to make sure your vehicle is properly equipped to handle all of the winter weather elements.
Before the winter weather has begun, you should have your car checked by a mechanic for antifreeze, brakes, tires, windshield wipers, heater, defroster, etc. While using your car throughout the winter, it is best to keep your gas tank at least half full. Salting and sanding your driveway or road is helpful for minimizing ice and increasing traction.
An emergency kit for your car is essential when preparing for the winter's extreme weather. Your vehicles emergency kit should include the following:
- Jumper Cables
- Ice Scraper
- Flares or reflective triangle
- Car cellphone charger
- Sand for better traction
- Extra Blanket