Damage Before SERVPRO is There
- Leave soot on surfaces until a SERVPRO of Newark professional arrives and can assess the Fire damage. Cleaning surfaces may further damage furniture and walls.
- Restrain from walking, cleaning, or sitting on damaged furniture, carpets, upholstery, and walls until a SERVPRO of Newark professional has arrived.
- Electrical appliances like televisions sets, radios, microwaves, etc. that may have come in contact with water, soot, or fire should be avoided. Touching or cleaning electrical appliances should be handled by a SERVPRO professional or after consulting with an authorized repair service.
- All food, drinks, and water that are close to a fire damage or a water damage may be contaminated. All consumable goods should not be eaten, they should be thrown out.
- Leave all ceiling fixtures off. Moving air throughout the damaged rooms may cause more damage. Fire damage or water damage to the electrical wiring of ceiling fixtures are likely to heighten the risk of shock.
- Do not send damaged clothing and textiles to the dry cleaner before consulting with your insurance agent and your SERVPRO of Newark professionals. Damaged clothing and textiles are likely to be mishandled at a dry cleaners rather than with the use of SERVPRO of Newark's Esporta services.
We are Growing!
Our new finished edition.
Over the last few years we have expanded our levels of equipment and grown to need more storage. Here is our new edition on our property! Our new garage is used to store all of our generators and a few of our other pieces of equipment that we have not had the space for recently. Snow plows and snow blowers and overflow of equipment. Once we started the construction of our new storage edition, it was only a matter of days before we were adding the finishing touches and getting ready to put it to use. Now we are storing our equipment comfortably and with organization. The state of the art security system allows us to have constant visual contact on the facility. We already thinking about adding an additional structure.
Sending Off Party!
A lot of fun and a lot of pizza!
Two of our long time SERVPRO of Brandywine/Wilmington employees were leaving to pursue their careers after graduating college. They worked hard as part a of the SERVPRO team and were enthusiastic about their jobs every day. We celebrated their time working with us and their future careers by throwing a great pizza party after work. We are happy to see them growing into their career goals and we had a great time during our sending off party! The two are doing well in their new environments and we hear from one of them almost daily. Actually, one of them has come back to work for us in the warehouse at night on our content portion. The level of detail and great organizational skills help SERVPRO of Brandywine/Wilmington keep our move-outs moving!
A vicious fire broke out at the Brandywine Valley ASPCA after a car had crashed into the building and caught fire. This was a devastating fire that a not only a precious human life was lost but the lives of some animals as well. This ASPCA location is one of the largest in the Delaware area had been recently renovated. Many cats and dogs were relocated during the restoration and rebuilding of the facility. Luckily, SERVPRO of Brandywine/Wilmington was able to respond quickly and help bring the building back to life. We are proud to be a part of the Brandywine Valley ASPCA's rebuilding process and have made a point to get involved in their adoption events and make any donations we can.
The Power of Four
Erin, Jackie, Paul and Caitlin
These four individuals are a powerful group. They think outside the box and came up with some great ideas. They love and take pride in what they do. Within the building industry they are coming up with new and unique ways to improve our relations. Most recently they tolled out a new plan that has really been working for us. The amount of Emergency Ready Plans this team has prepared are amazing. The go into buildings and point out all the potential issues, tag specific areas with cautions and help put together a written plan on what to do if an emergency arises. They pass the message on that SERVPRO is here to help. They give the customer a binder or thumb drive whichever the customer prefers. We also now have a mobile app for this as well.
Like our Facebook Page
Like and follow our facebook page at https://www.facebook.com/SERVPROOfHockessinElsmere We post a lot of fun pictures and spur of the moment activities. We are more than happy to share some of our daily work. We cannot share everything but you can learn a bit more of what we do. We see all kinds of things one could not imagine. You can also see specials we run that get posted. These posts usually go up with a special code and then come down. They range from coupons to giveaways. Our facebook page also gives you a glimpse of us working hard and sometimes having fun. We work very hard as we are open 24/7/365 for emergencies. When we have some crews with downtime we take advantage of that buy playing together too.
SERVPRO'S are Here to Help
Here to Help!
SERVPRO'S from all surrounding areas head in from all over to help the victims. SERVPRO is a team oriented company that has compassion for everything we do, and everyone we help. When another area of the country is impacted with a storm or tragedy we can call upon our fellow teammates to come in and help. Sometimes due to the area being affected it may require out of state SERVPRO's to respond in a time of need. In this specific case, SERVPRO's from North Carolina, Virginia, Maryland and Delaware among other states reported in to help the victims of this disaster that struck among them. After all was said and done, all the help of these surrounding SERVPRO's were able to team up together and restore this broken community.
How fun and playful are these SERVPRO of Brandywine/Wilmington stools? They are stools on a swivel that help show our SERVPRO Pride. We have them placed throughout the shop. We even put one in the waiting room. They were made especially for SERVPRO'S and we could not resist buying them. We are always in need of seats around the shop. Guys and gals are always finishing up loose end paperwork on their iPad's and this is a great place for them to have a seat. They are colorful, fun, cheery and quite comfortable. It seems like a lot of items around the shop have SERVPRO written or painted on them. What a fun and happy way to show everyone our SERVPRO Pride.
Here is a team of SERVPRO men attending to a hole in the roof as well as the side wall. In this picture you can see the men working to put down a tarp and securing it with furring strips. They also placed a board over the side window. After a mishap has taken place in a home or building sometimes the structure needs to be secured from additional outdoor elements. Additional elements may be something like additional rain and winds. The furring strips are placed to help raise, level or help secure the tarp and/or wood. They are placed perpendicular to the joists and then they are nailed in place. This is a temporary fix until the roof can be properly repaired by a roofer.
SERVPro of WIlm. Wins lottery
SERVPRO of Wilmington win the lottery! The National "Liquid Laundry Detergent Promo Winner" lottery that is. After a lot of hard work, a ton of loads, countless cycles and great smelling clothes, SERVPRO of Hockessin finally took home the prize. Throughout the entire company nationwide, this lottery is something everyone enjoys and something everyone can be proud of. It helps to remind us how every aspect and service of our great company is important and useful. While people's homes and properties are important, their belongings are just as important too. And with every load, we do our best to provide comfort to those who may have lost something valuable to them. And like we say here, "If you need clean clothes, SERVPRO of Hockessin knows!"