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Contacting Our Experts Is Vital When Your Wilmington Home Experiences A Water Damage Issue

11/17/2019 (Permalink)

water damage incident in home SERVPRO of Brandywine / Wilmington can provide you with the 24/7 emergency cleanup and restoration services you need to regain control.

Having A Quality Restorer For Water Damage In Your Wilmington Area Home Is Crucial

Having water intrude on your Wilmington living environment can be an upsetting experience for any property owner. It disrupts your typical lifestyle, creates possible health risks, and wreaks havoc on building materials and contents. However, it does not have to be difficult to recover.

Gaining access to a company that supplies water damage restoration for your Wilmington home can be a valuable asset. A restoration company with the right training, expertise, and specialized equipment can help dry and restore water-damaged structural components and other household contents to a quality preloss condition.

In addition to applying the technical aspects of your water damage restoration, SERVPRO technicians, maintain open communication. We satisfy the needs of every customer, finding a balance between cost reduction and loss. Helping you achieve the best results possible.

At SERVPRO, we use our Institute of Inspection Cleaning and Restoration Certification (IICRC), an Employee Certification Training Program (ECTP), and continuing education to keep our technicians a head above the rest. The IICRCs Standard and Reference Guide for Professional Water Damage Restoration (S500) governs services we supply, with five fundamental principles.

    •    Provide for the safety and health of workers and occupants
    •    Document conditions and work procedures
    •    Mitigation
    •    Drying
    •    Cleaning and repair

SERVPRO technicians perform a safety evaluation on your property as a first step to every job. We address all possible concerns before beginning emergency services or restoration work. Our technicians maintain a safe working environment to help protect everyone involved.

The team that comes to your home has all of the equipment and resources necessary to get the job done right. Even in hard-to-reach areas that are hard to enter, lack ventilation, are hard to move around in and would be hard to escape from in an emergency. Typically confined spaces, such as crawlspaces and your attic, may contain serious hazards many are not equipped to handle. These hazards include sewer gases, infectious waste, electrical shorts, and even gas line breaks.

SERVPRO of Brandywine / Wilmington can provide you with the 24/7 emergency cleanup and restoration services you need to regain control. We take pride in supplying quality to the Claymont, Talleyville, and Edgemoor communities. Call (302) 762-8080.

For more about Wilmington click here.

Why We Are The Leader In Wilmington Flood Damage Restoration

11/7/2019 (Permalink)

Our equipment removing cellulose insulation from a home We are removing cellulose insulation from a home and you can see we use the right tools and dispose of it properly.

Identifying Problem Areas after Flood Damage Incidents in Wilmington

After overcoming the shock of dealing with flooding incidents, you have to clean up and rebuild your Wilmington home. The process can be lengthy or straightforward, depending on the extent of damage caused. Some unexpected problems might also develop delaying or hampering restoration in other ways. One advantage of working with a professional like SERVPRO is the possibility of identifying such obstacles early. Common obstacles preventing the restoration of flood damage include:

  • Barriers to Fast Water Extraction
  • Issues Affecting Decontamination
  • Barriers Preventing Moisture Removal
  • Contents Overcrowding the Work Area


Although heavy soiling is the most likely outcome of flood damage incidents in Wilmington, overexposure to moisture is likely to cause most of the problems that develop. Fast water extraction, either in liquid, gaseous, or another form, can help stop secondary damages from occurring. Our SERVPRO crews try to establish whether there are factors that can hamper such extraction immediately. If the water reaches hidden cavities such as wall panels and subfloors, access even with sophisticated extraction equipment can be difficult. For the moisture soaked into materials such as wall panels, barriers such as wallpaper or glossy paint can hamper removal. Venting air movers into the wall cavities helps quicken drying in case of a barrier which punching weep holes or making flood cuts releases water from cavities.

Flood damage introduce a wide range of contaminants into the house, including biohazards, chemicals, and fuel oils. Cleaning procedures can remove these contaminants effectively, especially when detergents or other cleaning agents are used. However, contaminants can remain in the structure after cleaning because most of the cleaning products work through direct contact. The presence of porous materials such as carpets, upholstery, and gypsum-based wall panels in the areas reached by floodwaters can hamper decontamination because cleaning alone cannot eliminate all contaminants. Our SERVPRO technicians perform controlled demolition to remove such porous materials.

Identifying any potential obstacles before starting the restoration helps fast track the process. Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 to help plan and execute the restoration of damage, “Like it never even happened.”

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We Point Out Some Useful Deodorizing Products For Your Wilmington

10/24/2019 (Permalink)

fire damaged living room We’re Faster to Any Size Disaster.

Wilmington's Fire Damage Professionals Point Out Some Useful Deodorizing Products

It is a rare occurrence, but fires tend to happen more than you think, and one day, your house in Wilmington could suffer from an unexpected inferno. According to nationwide statistics, fire damage is the third most common type of property claim sitting under water-related issues and theft. Any time even a small burn occurs on your property, it is wise to call in a professional restoration company such as SERVPRO.

One major problem during even small cases of fire damage in Wilmington is the presence of burnt, unpleasant aromas. When working towards deodorizing a structure, our SERVPRO team can use a wide variety of techniques and products. The first step to removing malodor particles is to remove all burnt materials and soot residues from the affected structure. Once burnt and charred items get disposed of, and soils and soot residues get cleaned, it is still possible that foul odors can linger.

When malodor particles are still present after the cleaning and demolition phases, our SERVPRO team must take other deodorization steps to restore your home to its preloss state and make it seem “Like it never even happened.” When attempting to rid your home of all unpleasant aromas, we often use the six following products.

1. Odor Counteracting Beads

These beads are made of porous materials that get permeated by deodorant chemicals. Once the package gets opened, these chemicals fill the air and work to mask malodors.

2. Deodorant Granules or Pellets

These pellets or granules are designed to absorb malodor particles by acting as a sponge and holding foul odors.

3. Water-Based Odor Counteractants

These chemicals get mixed with water and react with malodor particles to help neutralize them.

4. Water-Based Wet Mist Deodorizers

These products are used in an ultra-low volume fogger and get broken down into a fine mist to help the chemicals penetrate porous materials deeply.

5. Solvent-Based Thermal Fog Deodorizers

These chemicals contain various fragrances and odor counteractants, and they get broken down to microscopic particles when used in a thermal fogger.

6. Water-Based Thermal Fog Deodorizers

Some deodorants used in the "smoke" created by a thermal fogger are water-based and contain counteractants specifically for odors related to smoke, tobacco, or pets.

When mitigating smoke-related odors, we can use a large variety of industrially approved products and methods. For professional assistance after a fire takes place, call SERVPRO of Brandywine / Wilmington at (302) 762-8080. We are available 24/7. We’re Faster to Any Size Disaster.

For more about Wilmington click here.

The Best Way to Deal with Flood Damage in Wilmington

10/20/2019 (Permalink)

water damage on basement floor Take steps now and call SERVPRO to refurbish your flood damaged Wilmington home.

Avoiding Unlicensed Contractors After Flooding in Wilmington 

Needing reconstruction and repairs following flooding is not uncommon to Wilmington homes and businesses. With the frequency that many of these properties deal with this substantial water damage, it becomes more apparent with every emergency the benefit of choosing restoration companies based on their ability to offer fast and quality reconstruction. The downside to this need is that many predators take advantage of your compromised position after a widespread disaster like flooding. 

Because of the threats like contamination, flood damage in Wilmington homes often falls to the hands of skilled restoration professionals like our SERVPRO team. We even have a licensed (#1992104829) division of experienced contractors that can help to repair damaged areas of your property and also establish effective containment strategies for our mitigation experts to begin protecting other areas of your home upon our arrival. 

After a crisis, resources naturally get stretched thin with area restoration companies. Our crew has a direct link through a Large Loss Recovery Team to allow us to better pool our personnel, equipment, and expertise after flooding occurs. We can work around the clock on damaged properties to get them back to preloss condition and your precise specifications and expectations. We know that after a flood every second counts, so we have a prompt response to these emergencies and can handle multiple jobs simultaneously.  

Fake companies and unlicensed or uninsured contractors can appear out of thin air when flooding and other natural disasters strike. They offer deals that sound too good to be true, or they have reasonable pricing but want a portion of their expected estimates upfront to cover the initial expenses of materials and the ‘cost of doing business.’ Our SERVPRO team also has an overhead to consider, but we do not ask for money upfront from our customers regardless of the severity of damage to their property. 

You must stay prepared for the possibility of false companies and fake businesses popping up to “help you through your crisis” by exploiting your trauma. Let our SERVPRO of Brandywine / Wilmington team help you through every phase of recovery by calling (302) 762-8080.

Click here to learn about the city of Wilmington

Our Certified Mold Technicians Arrive Right Away In Wilmington

10/15/2019 (Permalink)

Mold all over a wall in a home The wet area was left unattended to in this home and as a result this is how much mold grew. We were able to clean this for them right away.

Local Wilmington Mold Remediation Services Available 24/7 

Many situations could cause mold damage in your Wilmington home. In fact, any damages revolving around excess water could cause the growth of a mold colony in your home. When the mold spores in your home are exposed to excess moisture, it takes less than three days for a potential colony to begin growing. For this reason, if your home sustains water damage, you must reach out for remediation services before the problem can get worse. 

However, it should be noted that humidity could also cause mold damage to your Wilmington home. During the humid months of the year, you must ensure your home has the proper ventilation. According to the Centers for Disease Control and Prevention (CDC,) there are a few ways that you can help reduce the risk of mold in your home when it is humid. The CDC recommends using dehumidifiers or even air conditioning during the hot and humid summer months, to reduce the risk of mold spores activating.  

However, what would happen if a mold colony grew in your home, despite your efforts? In that case, the best thing you can do is reach out for professional help as soon as possible. Here at SERVPRO of Brandywine / Wilmington, we work around your schedule- whenever you need us, our technicians can bring a van-full of advanced technology to your location. Remember, We're Faster To Any Size Disaster. Our technicians are highly trained and have many certifications, including with the Institution of Inspection, Cleaning and Restoration (IICRC) Furthermore, some of our technicians even have general contracting licenses and electronic restoration certification, making the services we can provide to you varied. 

Once our SERVPRO technicians get to your home, we could begin to work straight away. Let's say in this scenario, the mold damage formed near a window that was kept open to try and beat the heat. Our technicians would quarantine the area, to prevent the spread of active spores, and then thoroughly clean the area with antimicrobial cleaning agents. We could also set up an air scrubber to run while we work, which can remove airborne mold spores. Once our SERVPRO technicians were finished the job, we could use an antifungal agent to try and prevent regrowth. 

If you find your home is in urgent need of mold remediation, do not hesitate to get help. Speak with SERVPRO of Brandywine / Wilmington by dialing (302) 762-8080. Whenever you need our help, we are ready to come to you. 

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Nadca- National Air Duct Cleaning Association

10/12/2019 (Permalink)

One of our team's Certification

SERVPRO of Brandywine / Wilmington is certified with NADCA. This organization stands for National Air Duct Cleaning Association and holds the highest standards in the duct cleaning industry. As a NADCA certified firm of a HVAC inspection, cleaning and restoration professional, we understand the importance of indoor air quality. We have awareness for the need of positive indoor air environments. There are many VOC’s (volatile organic compounds) found in the average home. Did you know there are pollutants that can be released into your home from cooking to cleaning to the filler insider your furniture? Some of these chemicals and particulates have been linked to thyroid disorders, respiratory issues and cancers. Click here for more on indoor air quality 

We try and help maintain indoor air quality by helping homeowners to keep a clean environment. While we cannot eliminate all of the VOC’s or semi-volatile organic compounds (SVOCs) in your home, we can clean the duct system in your home that helps improve the air quality. SERVPRO of Brandywine / Wilmington is here to help. 302 762 8080.

Our Professionals In Wilmington Discuss The Industry's Best Surface Cleaning Products

10/2/2019 (Permalink)

Charred walls and doors We're available seven days a week, and we like to say that We’re Faster to Any Size Disaster.

Fire Damage Experts In Wilmington Point Out The Industry's Best Surface Cleaning Products

After something burns inside your Wilmington home, the smoke coming from the blaze can cause soot residues to adhere to the surfaces of your contents and building materials. During most fire damage restoration projects, our SERVPRO technicians are tasked with cleaning surfaces inside your house. Soils and soot residues come in all forms, and some are harder to remove than others. Residues adhere differently to the various surfaces of your possessions and structural components.

During the cleaning phase of your fire damage project in Wilmington, our SERVPRO crew can figure out the best methods and chemicals to use to clean each type of soiled surface. As soon as we arrive at your residence, we inspect your building in and out to find all of the damage. As a part of this initial inspection, we test clean surfaces to see which products are most effective. We often use one or more of the following six surface cleaners when removing soot residues.

1. General Surface Cleaners
General surface cleaners are detergent cleaners for use on all painted and washable surfaces. Their alkalinity is low enough (pH of around 10) to protect semi-gloss interior paint.

2. Heavy Duty Cleaners
Heavy-duty cleaners are excellent at removing heavy grease and difficult soil. They are typically highly alkaline solutions and contain ammonia.

3. Liquid Creme Cleaners
Liquid crème cleaners are used for cleaning hard surfaces and will also brighten, polish, and deodorize. They contain mild abrasives that make them excellent at removing soap scum, stubborn spots, rust stains, black marks, and grease.

4. Strong Acid Cleaners
Strong acid cleaners are excellent for removing soot and smoke from stone and brick, as well as mildew, soap scum, and hard-water deposits.

5. Wood Creme Cleaners
Wood creme solutions are a more gentle approach, but they can still prove to be quite useful. The creme can remove stains and also aid in deodorization.

6. Oxidizing Cleaners
Oxygen-based products can remove stains created by an organic substance such as coffee, tea, food, and blood. These detergents also work well as a deodorizer by breaking down and eliminating odor-causing molecules.

If smoke ever enters your house in Edgemoor, Ardentown, Claymont, or Talleyville and you need help with cleaning soot residues left behind, call SERVPRO of Brandywine / Wilmington at (302) 762-8080. We're available seven days a week, and we like to say that We’re Faster to Any Size Disaster.

For more about Wilmington click here.

When Mold Checks Into Your Wilmington Hotel

9/26/2019 (Permalink)

Hotel Front Desk.  Man and woman talking to agent behind desk Mold will keep hotel guests from returning. SERVPRO can remove and remediate the mold.

Mold Damage Remediation in Your Wilmington Hotel 

When you welcome guests to your Wilmington inn, the rooms or suites must be fresh, sanitary, and sparkling clean. Unfortunately, opportunistic mold spores give those in the hospitality industry a run for their money when conditions are right for microbial proliferation. Mold spores coexist with us always, but when dry cause little concern. If an unnoticed spill or small leak in a guest room moistens mold spores, the pristine state can transform in a matter of 24 to 48 hours into an incubator for a microbial infestation. 

Your housekeeping staff is not well-prepared to manage mold damage remediation in Wilmington. Conventional cleaning techniques ironically, can make a mold infestation worse. Often the strategy used to eliminate the mold is to scrub areas with a diluted bleach solution. Although this approach briefly lightens any mold staining, the concoction does not penetrate deeply enough to kill the hyphae of root-like structures mold colonies develop. 

Mold makes itself known with a distinctive and unpleasant musty odor. SERVPRO might also contract with a licensed mold testing service to help determine the extent of the mold growth. If your hotel has the odor and staining in a bathroom the grout lines holding tiles in pace can show cracking, allowing water to seep into the cavity between walls. Sometimes successful remediation result indicates partial demolition of the wall or ceiling. 

The SERVPRO mold remediation team employs the Environmental Protection Agency (EPA)-developed protocol for commercial and school buildings when abating mold damage. We contain the area to prevent drift of moldy materials to other areas in your hotel. Plastic sheeting sealed by the action of negative pressure air scrubber technology ensures the perimeter is secure. Technicians scrape or brush off the mold, using HEPA-filtered vacuums to clean up the residues. The air scrubber pulls contaminants through another set of HEPA filters before exhausting the air outside.  

SERVPRO removes and discards significantly infested porous materials, following local hazardous waste regulations. Light infestation responds well to soda blasting, gently abrading off the mold and inhibiting the deep roots from regrowth. A final treatment with an EPA-registered antimicrobial minimizes the chance of further mold growth as long as the original moisture issues are discovered and eliminated. 

SERVPRO of Brandywine / Wilmington has effective options for hotels struggling with mold damage. Call (302) 762-8080 for a sustainable approach to mold remediation.

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How Drying Zones Are Use With Water Restoration in Wilmington

9/19/2019 (Permalink)

SERVPRO drying equipment in warehouse This is just some of our equipment that we have at our disposal to restore your home. Call us today!

How Drying Zones Help Water Restoration in Wilmington Homes 

In most water damage scenarios, only a portion of a Wilmington home suffers the loss effects. While you want to maintain areas where no water loss has occurred, the establishment of drying zones can help streamline the recovery process as much as possible. Our SERVPRO professionals can quickly construct these containment elements to get mitigation and restoration efforts started in your home as soon as possible. 

Containment practices have been a practical approach for both drying and water removal in Wilmington homes. We always work to produce the most effective solution for a property experiencing any loss situation. This process comes with the use of cutting-edge equipment and the employment of the latest practices that ensure the efficiency of the work getting completed. Drying zones are a way that we can better control the affected regions of the property to prevent additional damages and costlier repairs or restorations. 

Drying zones are areas where our SERVPRO team can control the flow of air, the relative humidity (RH), and even regulate the speed where affected materials get dried. We establish this segregation with thick 6-mil plastic sheeting installed between the damaged and undamaged areas of the household — the smaller that we can make this zone, the faster that extractions and drying work. Because of how rapidly moisture and water damage can spread to neighboring areas of your house, this drying zone becomes a way to prevent water damage from spreading beyond these established parameters. 

Within a drying zone, we can deploy our capable water removal equipment. Depending on the size of the damaged region, several tools could be beneficial, including our portable sump pumps, light wands, wet-vacs, and even stationary trash pumps for more significant loss scenarios. Once the area gets dried sufficiently and returned to a safe place for homeowners to be, we can deconstruct the containment to reintegrate all areas of the property. 

Our containment practices establish set borders in affected areas of your home so that our drying and extraction tools have an even more significant and productive impact. However water loss affects your home, you can count on our SERVPRO of Brandywine / Wilmington team to help you make it right again by calling (302) 762-8080. 

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We Are The Leader In Flood Damage Restoration In Wilmington

9/13/2019 (Permalink)

A desiccant and generator outside a home restoring it after flooding Here is a desiccant and a generator working together in order to dry the property. We are available 24/7 to help so call us right away.

Why SERVPRO Is Your Reliable Partner for Flood Damage Solutions in Wilmington

The last thing a Wilmington homeowner needs after storms cause flooding is to fall prey to unscrupulous contractors. Some individuals can try to take advantage of your vulnerability without providing a high-quality restoration outcome. Your home is your refuge and the anchor for your entire family. When flooding or other issues need attention seek out a local disaster recovery company with a proven track record and a community presence.

Three Decades as a Trusted Local Presence

The trend toward extreme weather patterns in Wilmington causes flood damage and other challenges more frequently. If you experience the fear and chaos, strong winds, torrential rains, and overland flooding severe storms bring, a fast response from a trustworthy disaster restoration business is crucial. Our team of Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians is dedicated to seeing your flood damage mitigation, remediation, and reconstruction project through, start to finish. Our doors opened in 1990, and we pledge to back you up for decades more.

Access to Nationwide Resources

When severe weather events occur, many of your friends and neighbors might need help, too. SERVPRO calls on our fellow highly-qualified franchises if needed for extra workers and equipment. Depending on the extent of your flood damage, we might need to provide everything from board up and tarping services to flood water mitigation and remediation to repairs and rebuilding inside and out. We have the resources to get all phases of your job done fast and to the highest industry standards.

Benefits of Choosing Your Community SERVPRO

Do not fall for a false claim from a traveling storm damage contractor insisting their service is faster or more affordable. Our customers know we are with you through every step of restoration, including follow up concerns and questions. We handle a broad range of flood damage-related issues, and are just a local call or visit away. You need not act as a general contractor to manage the enormity of flood damage recovery when you partner with us. We live, volunteer, play, and work in this community. Our commitment to you and other residents and businesses in the area is second to none.

Put your trust in SERVPRO of Brandywine / Wilmington when catastrophic flooding damages your home and disrupts your peace of mind. Call us 24/7 at (302) 762-8080 for reliable help from a community business leader.

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