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Get Professional and Effective Fire Damage Restoration Services in Wilmington

11/22/2020 (Permalink)

fire damaged kitchen with debris everywhere Facing fire damage alone can be quite overwhelming. Contact our certified SERVPRO team for remediation services.

SERVPRO Restorers are available 24 Hours a Day to Offer Fire Damage Restoration to Wilmington Property Owners

Wilmington, DE, is among the most populated cities in the United States. It hosts a population of 70,166 as of the 2019 U.S Census. Thomas Penn named the city after Spencer Compton, Earl of Wilmington, the prime minister who served during George II of Britain. It is among the great cities of the Delaware Valley Metropolitan area.

The Brandywine Valley and Wilmington are like a romantic, riveting tale of two centuries, two cultures, or even two worlds. This is a destination that has sharp contrasts. Gardens and Town. Culture and Commerce. Hip and Historic. Gritty and Gorgeous. These contrasts make each sight more beautiful and authentic, and each moment more distinct.

Built on the site of Fort Christina, which was North America's first Swedish settlement, Wilmington city is also home to other several Swedish settlements, including:

  • Oversidolandet near Ashley Heights and Woodcrest
  • Strandviken near Simonds Garden
  • Sidoland in South Wellington
  • Timmeron, also known as Timber Island along Brandywine Creek

In 1609, before Henry Hudson sailed up the Delaware River, the Lenape or Delaware Indians settled in the area led by chief Sachem Mattahorn. Back then, the residents called the area Bear Place or Maax-waas Unk. They named the area after the river flowed by the Maax-waas Hanna, now known as the Christian River. 

In March 1638, the Swedish South Company led by Pete Minuit arrived on Kalmar Nyckel and Fogel Grip. The company bought Maax-waas Unk and built Fort Christina. It served as the base of the New Sweden colony that consisted of the lower Delaware River, presently known as Delaware, New Jersey, and Pennsylvania.

Industrialization and growth of Wilmington city

The First and Second World Wars stimulated vital industries to produce products needed in the war effort. These industries included machinery, shipyards, chemical producers, and steel foundries, which operated 24 hours 7 days a week. Other industries produced products like clothing, automobiles, and leather products. Due to the scarcity of labor, minorities moved north and settled in Wilmington. That caused tensions, which resulted in the 1919 race riot in Wilmington, Delaware.

The prosperity of the post-war period led to residential development on the outskirts of the city. This attracted more people to live in the suburbs of North Wilmington. Roads and highway upgrades and the construction of Interstate 95 construction that passed through several neighborhoods caused the city center’s population to reduce. Between the 1950s and 1960s, urban renewal projects cleared housing blocks in the East Side and city centers.

The city’s economy

The economy of the readily accessible city in Delaware is based on its high population. The city has many financial institutions with favorable policies and a well-established judicial system.

In 1981, Governor Pierre S. du Pont enacted regulations that turned the city into a national financial center. He targeted the credit card industry. The 1981 Financial Center Development Act did away with usury laws that eliminated the cap on interest rates that financial institutions might legally charge clients.

The chartered corporations of Delaware depend on the Court of Chancery for all legal issues. The court does not have a jury but a Judge who places legal decisions. It is a popular court both countrywide because of its competence, well-informed judiciary, and speed. When stakeholders seek to enjoin or block corporate activities, the court comes in handy since it can grant relief in the form of injunctions or restraining orders.

Arts and Culture of Wilmington

The city is home to several museums, galleries, and gardens for residents and tourists to enjoy. The most popular museum in the city is the Delaware Art Museum, which has a wide range of collections that focus on the mid-19th century English Pre-Raphaelite movement and the 12th to the 19th-century illustration of American art.

Wilmington city also hosts several traditional festivals and other events every year. The most popular one is the Italian Festival held in the second week of June. A Catholic Church, St. Anthony of Padua, organizes the festival, and it features Italian traditional food, music, and activities such as the carnival ride.

The Greek Festival is another event that brings large crowds together. The festival features traditional Greek music, food, crafts, and drinks. Other festivals include:

  • The Polish Festival features lots of entertainment, carnival rides, Polish cuisines, and lots of music.
  • The IndiaFest is an event organized by the Indo American Association of Delaware.
  •  The annual Big August Quarterly, which is a celebration of African American culture and history.
  • The Haneef's African Festival commemorates African American legacy.

The city’s fire department maintains a marine fire fighting force, a rescue squad company, two ladder companies, and five engine companies. Since 2002, all the city's firefighters are trained to the EMT-B level.

Emergency medical services throughout the city are provided through a contract with St. Francis Hospital. The hospital‘s EMS department operates with a minimum of five BLS transport units. 

How do SERVPRO technicians help Wilmington property owners with fire damage restoration?

Dealing with a fire's aftermath can be overwhelming, especially if the restoration process does not begin right away. Smoke and soot can cause significant damage to your valuable items and surfaces, leading to costly repairs. Involving a reputable restoration company like SERVPRO within 24 hours after the unfortunate happens can help minimize damage and get your house back to normal right away.

Our team of experienced restorers can assess the extent of the destruction, provide you with a detailed estimate, and start the process of reversing the effects of fire damage. Our restorers can also provide you with an overview of salvageable contents and those that need replacement. We also work with our customer’s insurance company.

Some of the common steps we take to secure a fire damaged property include:

  • Thorough property inspection to determine the severity of the damage and document our findings through videos or photos.
  • Prevent further damage by removing valuable items in the affected areas and securing the property by tarping the roof or boarding up openings.
  • Clean-up using advanced cleaning agents and innovative equipment to salvage various items and surfaces.
  • Deodorization using cutting edge techniques and products.

We can work quickly and carefully to get your property to its preloss state within the shortest time possible.   

A fire can cause devastating damage to your valuable items and structure. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080 to get your home to its preloss state. "Like it never even happened."

Enjoy the Wilmington Light Show

11/4/2020 (Permalink)

Christmas lights at night It will be exciting to see the community at the drive through holiday light show!

Wilmington's Famous Drive Through Holiday Light Show

Running from Nov 27 until Jan 3, the city's Drive-Thru Holiday light show has something for everyone. While this event began years ago with drive-in concerts and movies, the show has progressed to a new holiday event that can be enjoyed by the entire family.

The light show is located on the city's riverfront. There are thousands of lights providing a fantastic show. There is lots for the family to see. Residents and visitors may want to visit several times to avoid missing the:

  • Animated areas
  • Interactive music and
  • Seasonal decorations

The price is $25 / car, and interested parties must purchase tickets online ahead of time. Due to the coronavirus, the three theaters in the area are not operating until further notice. However, the Winter Holiday light show can be enjoyed by the entire family.

SERVPRO of Brandywine / Wilmington provides professional water damage cleanup services to Wilmington residential, business customers, and the surrounding area. Call (302) 762-8080. We are available 24/7to help with all water damage cleanup, mitigation, and restoration needs.

Can Smoke Residues Affect Indoor Air Quality?

10/30/2020 (Permalink)

soot dirty and clean surface Fire damage and soot clean up and restoration needed? Stop, think, and then call SERVPRO to restore your Claymont home, "Like it never even happened."

SERVPRO Fire Damage Professionals Can Restore the Air-Quality of your Claymont Home After a Fire.

How do fires affect indoor air quality?

A property fire can influence the interior of your Claymont home in numerous ways. Combusting materials release hundreds of chemicals and volatile particles. These can often linger after a fire causing unpleasant odors or affecting indoor air quality. When entering a property with visible signs of smoke or soot soiling, it is vital to wear a respirator to avoid inhaling microscopic dust or soot particles. SERVPRO recommends using an N95 or equivalent respirator when inside the property to filter out potentially harmful micro-soots. Our team can scope your property for potential instances of soot or smoke, which could be airborne and damaging your indoor air quality.

What is the best method for restoring air-quality?

When carrying out fire damage restoration in your Claymont home, it is vital to remember that the most straightforward solutions are often the most effective. Airborne soot and ashes come from smoke residues or soiling that may reside on surfaces. By enacting a cleaning strategy to disconnect these soots from surfaces and then remove them, we can start returning indoor air to a normal condition. Not all soot is the same, which means our crew chiefs conduct a thorough inspection of your home to identify the different types of damage as well as the correct method of eliminating them. Sometimes, we may apply small cleaning solutions or solvents to understand how likely items are to clean without causing excessive harm. A thorough inspection allows us to divide our workload, focusing on salvageable materials and therefore increasing efficiency.

What do production technicians do in a fire-damaged environment?

  • Find and identify the types of residue and the surfaces that are affected. Both of these factors can influence the cleaning strategy.
  • Technicians seek to capture these residues in a dry particulate form or suspended in a solution.
  • Rinse and remove residues and then dispose of them correctly under federal and state laws or regulations.

How do restoration services find and identify residues?

In most situations where some or all of a property requires restoration, SERVPRO sends a project manager and a crew chief. Your insurance adjuster may sometimes accompany these members of staff. Crew chiefs find residues using their extensive training to locate hidden spots, causing odor or stuffy conditions in the property. A production technician usually tests these areas of soiling to assess the cleanability. All of this information relays to you and your insurance adjuster. We can then set to work, separating non-salvageable materials and concentrating on restoring the salvageable materials. Working methodically can help us assign specific tasks and provide an accurate time frame for your restoration procedure.

How are soot and smoke residues removed from surfaces?

  • To remove a residue effectively, they first have to be captured, which can refer to suspending or disconnecting the soots from the surfaces they adhere to.
  • Professional technicians use air or fluids to dislodge or release soot and smoke particles before carrying them away for disposal.
  • Two methods of dealing with bonded soot could be through vacuuming and dissolving the soot soils.

Is vacuuming appropriate for cleaning soots?

It is prevalent for homeowners to seek to aid the restoration. These home disasters can be both inconvenient and traumatic, so it is only natural that a homeowner wishes to help. Vacuuming can be a useful method of collecting carbon residues which may have spread across the home. Carbon particles typically do not bond with surfaces on a chemical level, which means they can often be dislodged or eliminated by agitating the affected surfaces or applying negative air pressure and vacuuming. While these soots may appear relatively benign, they can absorb into surfaces in moisture, making them more challenging to clean. SERVPRO recommends avoiding introducing water to any areas of smoke or soot soiling without first consulting a professional. Sometimes adding a water-based cleaning product like detergent can exacerbate losses.

How are fire soils dissolved?

  • Soot that bond to surfaces on the chemical level must be dissolved or suspended in a solvent before they become removable.
  • Using a cleaning product can help loosen soots from surfaces, allowing us to flush them away using a cleaning agent.
  • Hot water extraction equipment can help remove soots from textiles and other soft furnishings in the home after the application of dry solvents.

Can soot residues be thrown in the trash?

Several rules and regulations are surrounding the disposal of fire soiling and the chemical solvents used to dissolve them. Different states have different rules and laws that we must adhere to and prevent environmental damage. General rules of thumb are to avoid disposing of solvents in septic systems or open-sewer points. Dry cleaning solvents, in particular, must be bagged up in sealed packaging and taken to an industrial waste facility for disposal. Equally, disposing of cleaning fluids in a storm drain is prohibited. SERVPRO can collect debris and waste to take away from your property after restoration is done and leave your home in a clean, preloss condition.

The correct elimination and disposal of soot, ashes, and residues in general from a fire-damaged property are essential to controlling indoor air quality, odor, and loss mitigation. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

How Eco-Friendly are SERVPRO’s Cleaning Products?

10/28/2020 (Permalink)

SERVPRO cleaning products on shelf After a flooding event in your Wilmington home, call SERVPRO for groundwater removal, cleaning, and disinfecting. Certified: SERVPRO Cleaned.

SERVPRO Uses EPA Approved Products to Clean Wilmington Homes After Flooding

Wilmington, DE, is a coastal town and subject to flooding. With sea-level rise increasing along the coasts and storms intensifying, the chances of flooding are increased. When a flood does happen, contaminated floodwaters pour into homes in the area. It can be overwhelming, but SERVPRO can help. We provide professional flood damage mitigation and restoration services.

What are Some of the Products You Use?

When homes experience flood damage in Wilmington, it is a more serious situation than water intrusion from a burst pipe. Contaminated water is the reason. Also known as black water, floodwater is a biohazard full of contaminants such as bacteria, debris, and chemical waste. SERVPRO strives to be as environmentally friendly as possible. Our chemists produce our cleaning products and include:

  • Carpet & Upholstery Green Clean – This cleaner is biodegradable. It's pH neutral. It has no phosphates, dyes, fragrances, or solvents.
  • All Surface Green Clean – This cleaning agent is non-toxic. It is phosphate-free, dye and fragrance-free. Its biodegradable makeup allows it to break down quickly.
  • Window Green Clean – A volatile organic compound compliant that is rapidly biodegradable. We use it premixed with soft water; it doesn’t leave spots or streaking on glass.

One of the leading products we use in a flood situation is SERVPROXIDE. This hospital-grade disinfectant is EPA-registered. It is a stabilized chlorine dioxide-based agent and potent antimicrobial. SERVPROXIDE carries the EPA’s lowest toxicity rating. It leaves no strong odors and dissipates quickly, making it perfect for use around those who are sensitive to smells.

Proud Member of the EPA’s Design for Environment (EPA/DFE) Initiative

These products were created exclusively for our company and cannot be found in any store. If you have questions, our technicians can provide Safety Data Sheets. Our company is licensed and bonded.

Contractor Licenses:

  • General: 1992104829
  • Residential: 1992104829
  • Commercial: 1992104829

Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080 for expert flood damage service. We’re Faster To Any Size Disaster.

Why Does Drywall and Insulation in the Walls in Wilmington Need to be Replaced?

10/18/2020 (Permalink)

flooded living room with furniture and items floating around If you think you have gotten all of the water out of your home, you could be mistaken. Contact SERVPRO for professional remediation services.

The Ultimate Deal on Wilmington Flood Damage Remediation

Flooding of homes in Wilmington can cause a great deal of damage in a matter of minutes, not only bringing water into homes but also toxic chemicals and biohazards. If the floodwaters recede quickly many clients ask why flood cuts in the drywall are needed and why the insulation inside the outer walls must be replaced?

SERVPRO has been serving the community of Wilmington and surrounding areas for over 20 years, providing flood damage restoration, working on fire, storm, and water damage from leaks and overflows. Our team has extensive experience and training we bring to every emergency.

Water quickly penetrates porous materials such as drywall, insulation, and particle board commonly used in cupboards.

  • Water absorption causes these materials to swell, and they cannot be repaired.
  • If water is allowed to remain longer than 24 to 48 hours, hardwood floors can absorb moisture and begin to swell and warp.
  • Mold colonies may also start to form.

These materials must be replaced in addition to thoroughly drying your home and returning humidity levels to normal ranges.

Can Clients Remain in Their Homes During Restoration?

Many clients would prefer to remain in their homes. They are concerned about their belongings and probably feel more comfortable at home. Every situation is different. If living areas have been flooded, the combination of the damage, high moisture levels, and the repairs needed may make it impossible for clients to remain in their homes.

Even with minor damage, the drying equipment can be noisy and must run continuously until all moisture has been removed. Daily monitoring is also usually needed by insurance companies to justify insurance claims. If restoration is necessary for:

  • Bathrooms,
  • Bedrooms or
  • Kitchen areas,

Most clients find it is more comfortable making alternate living arrangements. SERVPRO suggests that clients check with their insurance company regarding coverage for these situations.

Call SERVPRO of Brandywine / Wilmington (302) 762-8080 to help with flood damage to your home.

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How Soon Can SERVPRO Be Here for Water Mitigation?

9/12/2020 (Permalink)

trailer generator equipment SERVPRO Provides Our Customers in Wilmington with Heavy Duty and Advanced Equipment for Water Damage Cleanup and Restoration Services

SERVPRO Arrives at Your Wilmington Home in as Little as Four Hours of Your Call to Begin Water Mitigation Efforts

Saving money is wonderful, but it should never lead to excessive damage to your interior. While you may want to save money by trying your hand at water removal, it is best to contact skilled technicians to handle your water mitigation needs. SERVPRO mobilizes quickly so that we can be at your Wilmington home to begin the assessment, planning, mitigation, and restoration efforts.

With our detailed plan for water mitigation in Wilmington, we quickly get to the heart of the issue. This ensures your family is back to their routine quicker and that you save money on restoration overall. We have an IICRC-certified staff with access to a wide variety of extraction tools that help us bring your interior back to preloss condition faster than any DIY efforts could achieve. Once we arrive on the scene, we inspect the water damage to determine severity levels. From there, we plan out the best course of action and the right tools for the job to remove water and execute the drying phases of the project.

How is Standing Water Handled?

Excessive standing water in your home calls for prompt mitigation and extraction. Any water left festering within the loss zone for too long puts your structure, building materials, and contents at risk of breakdown. Once we formulate a mitigation plan, we start removing all surface water. In many instances, the next phases of our restoration planning cannot move forward until all of the standing water gets thoroughly removed.

The mitigation efforts that SERVPRO sets forth come with numerous benefits, such as:

  • Surface Water Extraction – Depending on the type of surface water present within your home, contamination brings the potential of harmful health effects to your family, pets, and our responding water restoration technicians (WRT). Before water extraction, we always consider any possible hazards and injury risks when standing water is present within your interior, such as slip or shock incidents.
  • Saturation Reduction – Water within the house is a threat to any exposed materials. Water often migrates to dry spaces, meaning that some flooring or wall systems might be more at risk of moisture saturation. We remove all unsalvageable and saturated porous materials, such as carpeting, carpet padding, and drywall.
  • Prevention of Water Migration – Reinforcing the importance of addressing water migration, our team knows how to proceed to stop water in its tracks. We understand that moisture left to fester after migrating can bring about immense secondary damage and mold growth potential.

What Extraction Tools Get Used?

When handling water mitigation, SERVPRO has a broad selection of tools at our disposal. These tools work well to help address pooled and standing water within your home's loss zone. To decide which tools are best, we look at factors such as:

  • The depth of standing water in the incident zone
  • The severity of the water damage
  • Areas to where the water may have traveled
  • The kinds of materials affected by water and moisture

Many of these elements get considered with the initial phase of assessing your interior before the start of mitigation. Our crew chief helps determine the best extraction tools for the job, and we always adjust as we go to cut back on the cost and time for your restoration project. Some of the most common tools that we use when there is pooling water calling for removal include:

  • Mops
  • Wet vacuums
  • Truck-mounted extractors
  • Submersible pumps, and more

Will My Carpeting be a Total Loss?

We carefully address wet carpeting in your home to determine the best way to proceed. We must test the sensitivity of fibers as well as color-fastness so that we get the best results. We also look at the carpet padding under the carpets to determine if the subfloor needs attention. We're Faster to Any Size Disaster, which helps us to salvage carpeting in many situations. Some tools and methods that we use may include:

  • Weighted Extractors: Also known as rovers, the technician's weight helps to force moisture out of the carpets so that the on-board vacuum can pull it up.
  • Carpet Wands: Wet vacuums and mobile extractor tools are excellent for interior water damage restoration. Our crew selects the best attachments to help us pull up moisture from the carpeting and the padding below.
  • Controlled Demolition: If it is impossible for us to salvage your carpeting or carpet padding, we will use controlled demolition to remove and replace materials so that everything gets left in like-new, preloss condition. Residential Contractor License #: 1992104829

When you need water mitigation, give SERVPRO of Brandywine/Wilmington a call at (302) 762-8080. Our crews are available for emergency services 24 hours a day, seven days a week.

What Should I Do After Water Intrusion in My Property?

9/8/2020 (Permalink)

house cutout, insurance form Water Damage in Your Wilmington Home? Why Call SERVPRO? We Can Help with the Claim to Expedite the Restoration and Mitigate Losses

Contacting a Professional Water Restoration Company in Wilmington Can Help to Mitigate Losses in your Home. SERVPRO Water Technicians Are Local to your Area.

What questions should I answer about water restoration?

When we receive a Wilmington resident's call, our approach is to gather as much information as possible. After calling your insurance provider, you can reach out to a local restorer to file a notification of loss. The first notice of loss (FNOL) includes information about your address and the type of losses at the property. You do not need to be an expert in water damage restoration to file the first notification of loss. Our customer service team can guide you through the form, asking questions related to the incident. The source of water intrusion, the condition of your property, and how long ago the incident occurred are all typical questions to answer. Using this information, our team can put together a job guideline for our technicians.

What factors do water technicians consider after receiving a notification of loss?

Information about the type of harm occurring at the property is essential to providing water restoration in your Wilmington home. Preparation is crucial in any time-sensitive job, and our goal is to mitigate losses quickly to reduce inconvenience. We can use your information to calculate our equipment needs, how many technicians are necessary, and the safety equipment we may need on the job. A clean water emergency, for example, may require electric submersible pumps to remove excess water. A contaminated water issue, on the other hand, may need pumps capable of transporting solid waste. SERVPRO promises to arrive on-site, with the necessary equipment to begin work, within four hours of notification of loss.

What are your essential values for water restoration?

  • Arriving at the right location and on-time
  • Stocking the correct equipment, human resources, and professional products to complete the job
  • Communicating with customers courteously and professionally throughout

Filing a notification of loss is the first step to getting your home back to its preloss condition. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

Faulty Wiring Caused Fire in My Home Leaving Me With Severe Fire Damage. Whom Should I Call?

9/1/2020 (Permalink)

Faulty wiring Our professionals have state of the art equipment to clean up and restore your home so you can return safely after faulty wiring causes a fire.

Hire SERVPRO Technicians in Wilmington to Help You Handle the Fire Damage in Your Property.

The aftermath of a fire can cause more severe damage than the flames caused. Immediately the firefighters leave your residence, contact a reliable restorer in Wilmington like SERVPRO to minimize losses and get your property to its pre-fire condition. Our technicians have the skills and experience in handling fire damage of any magnitude.

Why SERVPRO professionals?

At SERVPRO, we have well-trained, certified, and highly skilled technicians who can handle the fire damage in your Wilmington property. Our professionals can professionally handle the cleaning and restoration of your property after the unfortunate incident. We take all sorts of safety precautions, and we can mitigate the fire damage quickly. We can perform a thorough inspection of your home and determine the services you need to get your home to its pre-fire damage state. We offer services such as:

Pack-out services

Water damage restoration

Soot and smoke damage cleanup


Our restoration process is simple, fast, and efficient. Our team is certified and strives to provide our customers with a stress-free restoration experience.  Our general contractor's license number is 1992104829.

Can technicians clean my stained kitchen appliance? 

Our technicians use approved and unique products that can clean soot and smoke residues on various surfaces. Manufacturers use materials that cannot withstand aggressive agitation to make kitchen appliances. We can first clean the soils with a cleaning agent before we apply absorbent powders. We can use stain absorb powder mixed with a solvent spotter to clean the surfaces effectively and safely.

How do restorers handle mold?

During water damage restoration, our technicians can conduct mold removal. Mold infestation can ruin your home and cause serious health issues if not dealt with promptly. We use approved techniques and advanced products when dealing with mold growth to minimize its spread. We can use concrobium, an antimicrobial that destroys 99 percent of organisms it contacts on the affected area. We can also remove the moldy materials and dispose of them.

We also dry the affected area thoroughly. We can use a ventilation box fan to increase airflow in the property and remove any odors. The equipment also eliminates the charcoal-like smell in the property.

Do not let fire damage stress you out. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080 for effective restoration. "Like it never even happened."        

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Does SERVPRO Have The Best Equipment For Dealing With Flood Damage?

8/31/2020 (Permalink)

House and lifebuoy on water surface. Let SERVPRO be your lifesaver after flood damage.

Dealing With Wilmington Flood Damage Professionally

Wilmington homeowners know that sometimes you need to call in an expert, whether that’s because of a flood, or because you need a plumber, electrician, or landscape gardener. Your home is precious to you, so naturally, when you need to call in a professional, you want someone you can rely on to treat your home with care. 

No homeowner wants to deal with flood damage in Wilmington, but unfortunately, sometimes disasters occur whether we want them to or not. If you need flood cleanup services, make SERVPRO your first call – we’re Faster To Any Size Disaster. 

When it comes to flood restoration, there are three things you need from your remediation company:

  • Well-trained staff
  • A fast response
  • The best equipment for the job

Are SERVPRO staff well-trained?

Yes – we train our staff to a high standard. We educate each team member at our central facility. We also ensure all staff receive ongoing training and stay on top of the latest industry developments and standards. Although SERVPRO of Brandywine / Wilmington is a local company, we are part of a national team with access to excellent industry-recognized training. 

Can I expect a quick response?

Yes – our teams are on call 24 hours a day, 365 days a year. We know that when flood damage occurs, a swift response is essential. The faster we can assess your home and get started on a restoration plan, the faster you can get back to your life.

How do I know SERVPRO has the best equipment for the job?

We do all our work to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards. To clean and restore a property to these standards, we need to have the correct equipment.

Outfitting our teams with the best equipment for any size or type of job is a crucial part of our philosophy. We know that our teams need a combination of proper training and access to appropriate materials to do their jobs to the highest standard.

What is psychrometry, and why does it matter?

Psychrometry refers to the thermodynamics of moisture in the air. The IICRC S500 Water Damage Guide instructs water restoration experts in the art of using psychrometry to:

  • Manipulate relative humidity levels in the air 
  • Manipulate room temperature
  • Remove moisture

By using high-tech equipment to measure moisture and humidity, and then dry out your property, we can get the best results. Thorough drying of your home is key to preventing further structural damage, discouraging spore growth, restoring your personal belongings, and leaving your home fresh and pleasant once more.

What equipment does SERVPRO use to remediate flood damage?

Our teams use specialized equipment for each stage of the flood restoration process.

We use moisture detection equipment to assess the levels of moisture in your property. Some devices, such as penetrating moisture meters, thermal hygrometers, and infrared imaging, help us gauge moisture levels behind walls, floors, and ceilings. We also measure humidity in the air. Having an accurate set of moisture readings means we can devise a restoration plan that is just right for the situation.

We use extraction equipment to remove as much water as possible from your home before beginning the drying process. We use a combination of powerful free-standing and truck-mounted pumps to vacuum the water out of your house. We also have carpet wands, rotary extractors, and manual extractors to work moisture from carpets and rugs.

Proper drying is necessary to ensure moisture is eliminated and reduce the risk of warping or swelling of furniture, doors, floors, and window frames. We use a range of drying equipment that includes high-speed air movers to encourage evaporation and dehumidifiers to draw water from the air.

In some cases of flood damage, there may be contaminants present. For such scenarios, we have a range of OSHA-approved cleaning and disinfectant products on hand for use in submersion, scrubbing, or spot cleaning of walls, belongings, furniture, and soft furnishings.

We also equip our teams with effective deodorizing equipment. Deodorization leaves your home smelling good, but it also removes contaminants from the air and restores air quality. We use thermal and wet foggers and air scrubbers to deodorize your home as needed.

How will I know when the job is complete?

We monitor each drying job carefully throughout every stage. We use moisture detection equipment to monitor progress and ensure all equipment is working as it should. Because we use accurate tools, there is no guesswork involved, and we will not quit until the readings are as they should be.

Our team is done when the job is done and not a moment before. We follow up with you a week from completion to be sure you are happy and answer any questions.

If you are concerned about flood damage, give SERVPRO of Brandywine / Wilmington a call at (302) 762-8080.

How Can I Rid My Wilmington Business of a Mold Infestation?

8/27/2020 (Permalink)

mold spores all over a white wall You never know when you are going to find mold in your business. Contact SERVPRO quickly for mold damage mitigation.

Bring in SERVPRO for a Professional and Thorough Mold Remediation in Wilmington

Why Can’t I Simply Spray Bleach on Everything?

Bleach and other chemicals may stop mold from growing, but that is only one step. Commercial mold remediation for Wilmington convenience stores also requires the removal of all visible mold growth and elimination of the water source to prevent future problems. SERVPRO technicians have access to cleaning agents, equipment, and training not available to the general public.

Doesn’t Removal Mean Wiping Off an Item or Throwing It Out?

Our technicians take every step necessary to restore an item unless the cost is more than it would be to replace personal or structural property. While an anti-fungal cleaner can stop further growth, it cannot remove the mold. Team members use everything from sponges on windows and drywall panels to powered agitators on marble and brick surfaces to completely remove the stains and markings of the mold infestation. 

For tight areas like a crawlspace, technicians can use an air blaster and soda powder. This high-pressure device strips mold off of support beams and other structures the way a sandblaster strips paint off a car. Soda though is less damaging to surfaces and team members can easily vacuum up the soda and mold spores into a sealed bag for easy disposal. The medium also provides a deodorizing source if musty smells are still present.

Why Is It Important to Dry Up All the Water?

SERVPRO team members know that mold and spores remain dormant without enough moisture. Even a very small amount can cause spores to expand and begin searching for food and more water. Since mold can penetrate surfaces like drywall and even wood, it is important to eliminate any possible water source as quickly as possible.

For more details about what SERVPRO of Brandywine / Wilmington can do for your business, call today at (302) 762-8080. We are here so you can be there for your customers. 

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