Recent Posts

What Is the Best Way to Prevent Damage in My Home after a Leak from My Dishwasher?

4/1/2020 (Permalink)

Night time fire blaze at commercial buildings, firetrucks there SERVPRO Has Advanced Equipment for Water Clean Up and Drying in All of Wilimington

Call SERVPRO For All of Your Water Removal Needs!

Many situations could leave you with a puddle of water in your home. A leaky dishwasher could soak your kitchen floor, and an overflowing bathtub could have water leaking out from your bathroom. You may think, "What's the big deal? I can clean up some water by myself." However, what many people don't consider is the growth of what they cannot see: mold spores.

Why Not Remove the Water Yourself? Read Below!

If your home in Wilmington ever found itself in urgent need of water removal services, it can be comforting to trust experts with the situation. Here at SERVPRO, our technicians are expertly trained and have access to advanced equipment that allows them to do the job as quickly as possible. The problem with stagnant water is that it takes less than 72 hours for mold spores to activate and begin to grow into a colony. Using some towels and a mop to clean up the water that you can see may seem like a decent solution to the problem. However, it's the water that you cannot see that could cause an issue.

Water seeks the path of least resistance. For example, if the bathtub on the uppermost floor of your home overfills and spills out onto the floor, the water can spread out. Once it hits the walls, it can follow the framing of your home to other floors and spread the moisture throughout your home. Hiring professional help can help negate these issues.

Here at SERVPRO, our water damage restoration technicians (WRT) use advanced equipment to handle every job we take.

    •    Our techs can use wet/dry vacuums and extractors to pick up the stagnant water.
    •    Other devices such as moisture meters and thermal imaging cameras locate hidden pockets of water
    •    Drying devices like air movers and dehumidifiers follow

With the help of our advanced technological equipment, our SERVPRO techs can locate the excess moisture in your home and quickly remediate it. Doing so allows you to return to your everyday life.

If you find yourself in need of water removal services, never hesitate to get help. Contact SERVPRO of Brandywine / Wilmington by calling (302) 762-8080. Our technicians are always ready to help you.

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We Act Fast In Wilmington After A Flood

3/12/2020 (Permalink)

A desiccant and a generator outside this home We used our desiccant and generator to work together in order to dry the property after a flood. We are available 24/7 to prevent further damage.

Steps That Help In Controlling Microbial Growth after Flood Damage Incidents in Wilmington

Microbial growth in properties is usual if the conditions are favorable. High moisture levels in an indoor environment encourage such growth. Therefore, after an incident of flood damage, there is a need to take steps to curb such growth.

Although water extraction is expected after flood damage incidents in Wilmington, taking too long can lead to microbial growth. Such growths start within 24-48 hours, so there is a need to expedite extraction and start drying procedures within this timeframe. Our SERVPRO technicians try to achieve this by using a variety of extractors and pumps.

Slowing down microbial growth is also a crucial strategy, especially when it is impossible to complete extraction and drying within a reasonable timeframe. Spraying antimicrobial agents can help stop or limit the growth of microorganisms in the affected areas providing the opportunity to carry out other restoration steps. The term antimicrobial agent refers to different chemical agents, including fungicides, sporicides, and mildewcides, among others.

When using chemical agents to control microbial growth, there is a need to ensure proper exposure for maximum effectiveness. Our restoration technicians ensure this by mixing products according to dilution ratios recommended by the manufacturer. We also use quantities and methods, which allow the solution to reach all the contaminated surfaces or materials. Allowing sufficient dwell time and maintaining the right pH and temperature levels guarantee optimal performance from the chemical agent.

Microbial growth is usually worse in some sections of a flood-damaged property, including subfloors and wall cavities. Our SERVPRO technicians focus on such areas when applying antimicrobial agents. We apply them on wall bottom plates, tackless strip, and subfloors, where the presence of organic materials or concentration of moisture leads to widespread microbial development and bad odor. Proper drying of these areas helps eliminate chances of growth. We use dehumidifiers to extract all excess moisture.

Microbial growth is likely after flooding incidents. Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 to help take the necessary step and stop such development before it gets out of hand. We're Faster To Any Size Disaster.

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Principles of Effective Cleaning for Fire Damage in Your Wilmington Home

3/2/2020 (Permalink)

Home on Fire Homeowners have to deal with many things which may include fire damage. Contact SERVPRO right away.

SERVPRO’s Guide to Fire Damage Restoration in Wilmington Homes

The biggest issue following a fire is not charred items around your home, but the lingering and difficult-to-remove offensive smoke odor. Even the smallest of kitchen fires can produce smoke that penetrates the smallest cavities throughout your home.

Fire damage in your Wilmington home most certainly means smoke damage to accompany it. Cleaning and restoring items within your home are far less costly than replacing or resurfacing, making it the most practical approach in most cases. There are principles for effective cleaning that SERVPRO restoration specialists use in instances of fire and smoke damage.

Locate and Identify Smoke Residues

The projector manager or lead technician inspects your home to locate the smoke residues. They begin near the source of the fire and figure out the route and distance the smoke took throughout the structure. From there, the restorer identifies the different types of smoke residues so they can choose the most appropriate cleaning method to remove every kind of residue.

Capture and Remove Smoke Residues

Restorers use air and cleaning fluids to release the smoke residues and then carry them away. Vacuuming works for dry particles loosely attached to surfaces. If dry, it is crucial to vacuum rather than use wet cleaners since fluid can smear the dry particles into the surface, making them much harder to remove. Dissolving works for residues not loosely attached by loosening the bond with the surface so that the soils suspend in the cleaning solution enabling it to flush away when rinsed. Dissolving includes; washing with a cleaning agent to agitate and penetrate, rinsing to remove suspended soils, and drying through the use of air movers and ventilation. 

Dispose of Smoke Residues

Only dispose of cleaning solvents and wastes into state and locally approved disposal sites. This means not to dispose of them in sewers, storm drains, or septic systems. Wastewater without cleaning solvents, depending on your locality, may be disposed of in treated sewer lines. Your SERVPRO restoration specialists know the regulations pertaining to your residential zone to avoid health risks and hefty fines for improper disposal. 

For 27/7 assistance with fire, flood, or water damage in your home, contact SERVPRO of Brandywine / Wilmington (General Contractor #1992104829) at (302) 762-8080.

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Do You Struggle With Commercial Water Damage Remediation in Brandywine?

2/29/2020 (Permalink)

broken water pipe Plumbers can help fix the leak but certified water damage technicians help with removing the damaged materials as well as drying out the area.

Professional Commercial Water Removal Helps Re-open Brandywine Restaurant Faster 

Water spills can cause severe damages leading to the closure of a business. In Brandywine, a water pipe burst in an apartment unit situated above a restaurant filling it with water, thus leading to closure. Some of the water was trapped in the ceiling while the rest pooled on the floor, almost an inch deep.

Various factors can make commercial water removal cases in Brandywine challenging to address. However, with support from a professional team such as SERVPRO, it is easier to address all challenges that arise.  At the hotel, the primary challenge was the delayed fixing of the leak since the owner of the apartment was away at the time. Passage of time creates the opportunity for the water to spread, affecting more materials and installations compared to a leak dealt with instantly.

The restaurant was closed to allow water removal, inspection, and cleanup to restore the preloss conditions.  However, extending such a closure would hurt most of the workers who rely on it for daily upkeep. Our SERVPRO technicians were tasked with finding ways to expedite the removal.

As we waited for plumbers to fix the damaged pipe, we did a partial content move out to halt further deterioration. Unlike a full pack out which takes time and resources, the partial move out relocates items to a section within the same property, so it is doable in a matter of minutes. 

Once the plumbers fixed the leak, we embarked on removing the water. Our SERVPRO technicians drilled weep holes in the ceiling to drain water trapped there.  When drilling, we start with a hole close to the edge and only move inwards when that hole stops leaking to prevent catastrophic outcomes such as the collapse of the ceiling. Wet-vacuuming with a truck-mounted water extractor helped remove most of the water pooling on the floors. After dealing with surface water, we set up air movers and dehumidifiers to extract moisture absorbed by materials.

Water loss incidents hurt businesses. Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 to help. We’re Faster To Any Size Disaster.

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Why the Equipment Used to Fix Water Damage in Your Wilmington Home Matters

2/12/2020 (Permalink)

Water Leave water damage to the experts. Call us any time at (302) 762-8080.

Our SERVPRO Teams are Equipped with the Proper Training and Equipment Needed to Successfully Restore Your Home After Water Damage Takes Place

Responding to water spill incidents in Wilmington is not as straight forward as it seems. There are several, often conflicting goals, to be achieved to restore the property to its preloss state. For example, there is a need to work fast to reduce any secondary deterioration and to allow quicker reoccupation of the affected areas. At the same time, avoiding further damages is essential.

The equipment used to fix water damage loss in Wilmington affects many aspects of the restoration, including the completion speed and any additional damages that occur. The correct choice of equipment can lead to better results. Our SERVPRO technicians have access to a wide variety of equipment and sufficient training to tackle any restoration task effectively. 

The workhorse in most water spills is a water extractor, which helps remove any surface water left in the affected areas. There is a considerable variety of extractors and pumps, including submersible ones, high-speed pumps, and specialized extractors such as trash pumps. The perfect extractor should have the right lift and volume capacity. Our SERVPRO technicians also consider the accessories to use with the equipment, including the type of wand to attach or the length of the hose. A very long hose can affect efficiency while surfaces such as carpets require different wands compared to hard surfaces such as tiles.

Drying all excess moisture from a loss site is an essential part of the restoration process because secondary problems such as mold can develop due to residue moisture. Dehumidifiers play a crucial role in drying wet materials. They also help maintain moisture within optimal levels during the restoration process preventing issues such as condensation. Dehumidifiers vary in many ways, not just their sizes, so the choice made can affect the outcome of the restoration. For example, desiccant dehumidifiers can lower humidity levels to the extreme, drying materials beyond normal levels, which can lead to cracking of wood or other damages. Our SERVPRO technicians constantly monitor the moisture levels of different materials and adjust drying equipment to ensure balanced drying.

Using the right equipment can improve the outcome of water damage incidents. Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 to help. We're Faster To Any Size Disaster.

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SERVPRO Provides Complete Water Damage Restoration Services for Commercial Property in Wilmington

2/1/2020 (Permalink)

SERVPRO restoration vehicles outside of home Our Green Fleet is always stocked with equipment to restore your water damaged property.

Commercial Water Damage Wilmington – Don't Wait for Subcontractors

Whenever there is water damage in a commercial building, there are often far-reaching consequences. There is the apparent damage to the contents, the structure, and electronic systems. There are other consequences. You may have to lay off employees. Customer orders go unfulfilled, and customers may migrate to your competitors. As time goes on due to delays caused by coordinating subcontractors to complete repairs, cash flow may become an issue for many small companies.

SERVPRO provides commercial water damage and full restoration services in Wilmington and surrounding areas. Our business began in 1990 and are a multi-generational family operated business. Our franchise also holds general contracting licenses for both commercial and residential restoration and reconstruction projects. Contractor Licenses: General: 1992104829, Residential: 1992104829, Commercial: 1992104829.

Avoid Delays Waiting for Subcontractors

SERVPRO can provide complete end to end service for our clients. Not only do we remove all water and moisture from your building, but we can also complete repairs as well. If the structure is damaged, we provide emergency services such as boarding up windows or placing tarps over the roof to prevent further water damage.

While the crew is removing water that has entered your building and drying the contents, our general contractor can also begin repairs. There are no delays until finding a subcontractor. Our general contracting team coordinates with our water restoration crew to return your company’s operations to normal as quickly as possible. We can work closely with your employees to prioritize activities.

Our SERVPRO team also provides electronic restoration, document drying, and mold remediation along with upholstery and fabric cleaning and odor control. We train our technicians following industry standards. Our objective is to restore your commercial operation as quickly as possible and help you meet your customer's needs.

Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 for 24/7 service. We proudly serve Edgemoor, Ardentown, and surrounding areas. We're Faster To Any Size Disaster.

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Removing Water From Your Wilmington Clinic

1/24/2020 (Permalink)

water damage on flooring “Like it never even happened.”

Removing Water from Materials in a Wilmington Clinic’s Bathroom

When toilet supply lines malfunction or freeze and burst in your Wilmington clinic bathroom, our professionals must work quickly to dry up the damage to prevent the migration of damaging effects throughout the facility. The construction of the bathroom in your building was intended to withstand some water damages when sinks overflow or excessive water might accidentally make its way to the floor.

Water removal for Wilmington medical facilities involves an understanding of what areas and objects are at risk for exposure and deterioration. The flooring of this bathroom is often a ceramic tiling that can resist water penetration to encourage the standing water threats to find the nearest available drain inside the room. Unfortunately, other materials cannot resist saturation as consistently, such as the cabinets of the bathroom, wood trim along the walls, or the drywall. Addressing these concerns involves prompt extraction and drying techniques.

Because you might only have the one available public restroom for the patients coming to the clinic, resolving water damages is critical. Standing water is not a concern as installed drains should catch any pooling that might result from prolonged leaking. However, exposed structural elements might still show signs of deterioration after only 24 hours.

When reached quickly enough, even elements like damp drywall can get recovered with directed airflow from centrifugal air movers. Evaporative drying efforts can often be sufficient when water damage has not migrated into structural cavities. Focused drying can reduce the movement of water to neighboring areas like exam rooms, offices, and structural cavities.

Our licensed (#1992104829) general contractors can help with controlled demolition and eventual build back for unsalvageable materials. This team can also help with the replacement of damaged supply lines to the toilet to ensure that our restoration is sufficient.

No matter how our team can help, from widespread drying efforts to the reconstruction of your clinic bathroom after sufficient water loss, you can reach us 24/7. Our SERVPRO of Brandywine / Wilmington professionals have the expertise and cutting-edge equipment to help make these emergencies “Like it never even happened.” Call us today at (302) 762-8080.

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What Should You Consider When Hiring Fire Damage Restoration Professionals in Wilmington?

1/14/2020 (Permalink)

SERVPRO technician standing on SERVPRO equipment Make sure you hire restoration professionals who stand on their work.

What to Look for When Hiring the Pros for Fire Damage Restoration in Wilmington 

No matter the level of fire damage that takes place, quick action is pertinent to stop the soot, residue, and odors from permeating throughout your home. Whenever moisture is left behind, the issue becomes even more dire, calling for professional extraction and drying methods. Waiting too long can end up weakening building materials, and your property turns into a breeding ground for dangerous mold and mildew. 

When you suffer from fire damage in Wilmington, the best way to get results is by hiring the professionals. These are just a few of the things that you should think about when finding the best restoration team for the job: 

What Items Need to Tossing? 

Our technicians at SERVPRO catalog every item we handle to report on the condition, making sure to note what needs discarding and why. We make sure to establish a detailed chain of custody and take pictures of all items throughout the restoration process to make for easy insurance claim expedition. 

Will You Work with My Insurance Company? 

At SERVPRO, we work with the homeowner and insurance adjustor to make sure everyone is in the loop during your fire damage cleanup, which includes all phases of your home restoration process through to the final details. 

How Can I Get Rid of Smoke Odors? 

Some homeowners think that DIY methods are good enough for smoke odor removal. However, the best way to ensure you remove all of the residual smoke odors is by hiring trained professionals. SERVPRO experts come to your home with specialized equipment and cleaning techniques to ensure the removal of odors at a molecular level. Once the drying process is complete, we go through to thoroughly clean surfaces with disinfectants for both odor removal and to hinder mold growth. 

Do You Address Cross-Contamination? 

When you suffer fire loss, heavy foot traffic spreads soot and odors throughout your home. SERVPRO contains the work area with plastic sheeting, or we employ the use of negative air chambers to help eliminate cross-contamination throughout your property. 

When it comes to quality fire damage restoration, you can always count on our team of trained professionals at SERVPRO of Brandywine/Wilmington. If you have questions on the processor you need to schedule services, please give us a call at (302) 762-8080, and we can send out a team as soon as possible. 

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Let Our Experts Save Your Wilmington Property

1/12/2020 (Permalink)

home after damage There is a myriad of concerns facing a homeowner when unexpected mold, water, storm, or fire damages occur.

Wilmington Residents know which Restoration Services to use in an Emergency

We set up shop here in Wilmington in 1990, intending to provide honest restoration services to the community during times of need. While the challenges facing homeowners and restorers have not changed, our approach to them is continually developing. We look to incorporate new technologies and techniques into our everyday services. Whether you are suffering from mold, fire, water, or storm-related property issues, SERVPRO of Wilmington is on-hand to prevent further losses.

Many challenges are facing a professional restorer in the aftermath of a property fire. Charred materials need removal, refinishing, or replacement. Equally, smoke residues can be widespread, leaving behind sooty, odorous deposits on walls and ceilings. However, one of the crucial parts of fire damage restoration in Wilmington is the assessment and repair of your heating ventilation and air-conditioning (HVAC) unit.

HVAC systems recycle air by pulling it from a supply area and distributing it through the rooms of your Wilmington home via return vents. Hot smoke can enter the supply side of your HVAC system, damaging the protective filter and spreading throughout the interior of your home. Failure to mitigate for a smokey HVAC system can result in soot deposits being redistributed into rooms after the cleaning procedure is complete. This is especially prevalent with odors that can often linger on long after fire damage has been removed. The culprit can often be an HVAC system that needed inspection at the time.

SERVPRO restoration services encompass HVAC inspection and light repairs. Where severe damage is noted, we can arrange for a third-party specialist to perform a unique restoration. When soots are caked onto the interior, we can use mechanical speed whipping equipment with negative air pressure machines to loosen and remove soots from interior vents. SERVPRO technicians can replace filters on the supply side of your HVAC and ventilation plates in each room to prevent future soot or smoke damages.

Furniture can be expensive to replace and increase the expense of your claim after water damage in your Wilmington home. However, getting the right restoration services can mitigate those losses. Fabrics in sofas, mattresses, armchairs, and carpets are all up to 50% weaker when wet, which can make cleaning a challenge. Equally, different materials respond differently to the introduction of cleaning agents or can suffer discoloration and watermarks if not attended to correctly.

Our team of highly trained technicians has training in multiple areas of furniture restoration. To mitigate losses, SERVPRO can block furniture propping it up above, standing water level while removal is carried out. We can also identify staining patterns or the potential for watermarking in your sofas. In these situations, drying furniture too quickly can often cause permanent harm.

Our restoration services are sensitive to furniture staining and can reduce the likelihood of permanent damage by cleaning while wet or controlling the drying procedure. Using plastic sheeting, we can form a protective barrier between fabrics to avoid dyes bleeding into one another. These barriers can be essential to reducing the risk of furniture dye staining carpets or walls. Once a SERVPRO is satisfied that the risk of further loss is under control, we can perform the tasks to thoroughly clean and dry the structure and contents.

Microbial life exists everywhere in a home environment. Comprising bacteria, fungi, and viruses, these microscopic organisms are rarely harmful to human health. However, when microbes settle and reproduce, they can form large colonies, produce unpleasant sights or smells, and make your home unhygienic. There is no comprehensive removal of mold, but we can remove mold damage from your Wilmington property using trained technicians, equipment, and cleaning agents.

Mold colonies generally appear as grey or green fluffs in corners, ceilings, and behind fittings. The appearance of these colonies can be a longstanding mold problem or appear in as little as 72 hours after a water spill or leak. Cleaning surface areas rarely treats the underlying problem. So it is not uncommon for Wilmington residents to notice mold returning every few days. This frustrating phenomenon is especially prevalent during the wetter times of year, where poor insulation is more exposed to adverse weather conditions.

Our restoration services are geared toward providing a quick, long-lasting solution to microbial growth issues in your Wilmington home. A thorough assessment of wall cavities as well as insulation may be necessary to ensure the root cause of your issue is removed. By removing the root causes of mold growth, we can be confident that it does not return after the restoration service is complete. As an extra precaution, our technicians can apply anti-microbial treatments to the affected area and items in close proximity to the mold issue.

As a resident of Wilmington, you should keep an eye on state weather alerts to ensure your preparations are kept up to date. Storm preparedness month featured several articles and advice columns on how to prepare your home and family for a violent weather event. In the aftermath of storm damage to your Wilmington home, it is vital to contact a professional restoration service immediately after contacting your insurer.

Houses contain valuable possessions and documents accumulated over a lifetime. Violent floods or heavy rainfall that enters the property can cause damage to these documents. SERVPRO restoration service that operates here in Wilmington can help to recover valuable documents and paperwork like wills, investment documentation, insurance papers, registration, and books.

Specialist restoration services are focused on preventing further losses. It is not possible to reverse existing damages but, with the right care, a SERVPRO document recovery technician can keep items in a usable state. We achieve this primarily by freezing documents as soon as possible. We can then take our time to decide on the best course of action on a document by document basis. Freeze drying and vacuum drying equipment can help return your precious documents to a usable state.

There is a myriad of concerns facing a homeowner when unexpected mold, water, storm, or fire damages occur. Our technical restoration team is here to help. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

How Flooding Affects Wilmington Basements

12/26/2019 (Permalink)

water flooding in basement SERVPRO can remediate your water damaged basement quickly.

Threats of Natural Flooding Against Wilmington Foundations 

When torrential downpours and prolonged soaking rains raise water levels in creeks and streams surrounding your Wilmington home, the entire neighborhood could become susceptible to flood damages. While you can take preventative measures to reduce the penetration of this rising water into the main level of your home, it can be more challenging to keep floodwater out of your basement when vulnerabilities already exist. There are many threats to your property with natural flooding, especially when this disaster impacts the walls of your foundation.  

Many homes in the area have aging basements or cellar areas that can lead to flood damage in Wilmington. As challenging as these circumstances might be when you have a moderate amount of water to remove and dry up, natural flooding presents multiple risks beyond standing water. Addressing each of these concerns is the responsibility of our SERVPRO water restoration technicians and our licensed (#1992104829) general contractors. 

Hydrostatic Pressure 

This force is one that can collapse basement walls even without the presence of flooding, but a softening of the soil around the house after flood damage can make the home more susceptible to this structural failure. Under these compromised conditions, the pressure against the blockwork can become too substantial to maintain. Our SERVPRO team must consider this possibility to gauge the rate of water removal from the basement.  


Many of the surfaces in the basement are block or concrete, and they do not require removal and replacement, even with immediate exposure to contaminants. Instead, these surfaces can get cleaned with our line of potent products such as foam cleaning, agitative cleaning methods, and other strategies designed to disinfect, inhibit mold growth, and even reduce any lingering odors that might exist.  

Flooding can present many potential hazards to the lowest levels of your home, but our SERVPRO of Brandywine / Wilmington team has the experience and the equipment to help. We can help your home through nearly every phase of recovery after a flood loss incident. Contact us today at (302) 762-8080.

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