Recent Why SERVPRO Posts

Why Trust SERVPRO for Mold Remediation Services in Wilmington

9/20/2021 (Permalink)

cleaning mold stains from ceiling SERVPRO can soda-blast mold stains off porous surfaces like walls and ceilings in your Wilmington home

Homeowners Can Expect High-Quality Mold Remediation Services in Wilmington

Mold can grow across walls, crevices, and other areas. Finding mold in your home is not fun because it can cause health effects. When most homeowners find mold, their first reaction is to scrub it as soon as possible, but this might not be effective. Mold remediation is not a one-play game, and it is essential to know how to identify and treat spore species accordingly. This is a skill that SERVPRO technicians have acquired through practice and experience.

When seeking mold remediation services in Wilmington, we are the right company to call. Mold remediation involves addressing the whole mold issue. It involves the following steps:

  • Inspection
  • Air filtration
  • Containment
  • Removal of mold-infested materials and items
  • Cleaning--soda blasting
  • Restoration

Before beginning the remediation process, our SERVPRO team tackles the source of moisture. We search for signs of water damage and dry the affected areas thoroughly. We can run fans continually around the clock to expedite the drying process. Our team then contains the mold to prevent the spread of mold spores. We can do this through negative air chambers. We create them using physical barriers and negative air pressure to prevent the mold spores from leaving the affected areas during cleanup. Our SERVPRO technicians also turn off the HVAC system at this stage to prevent the spread and exchange of air.

We can filter the air using specialized filters, air scrubbers, and HEPA rigged vacuums to begin trapping mold spores from the air while the mold removal process goes on. Our technicians can use anti-microbial and antifungal treatments to treat and eradicate mold colonies. If porous items such as drywall, carpeting, or furniture have severe mold growth, we can remove the items and discard them following standard local procedures.

Cleaning is also essential when it comes to mold remediation. Our SERVPRO crew can sanitize the affected surfaces. We also deodorize the area using special fogging equipment to remove the mold odors. The level of restoration is dependent upon the space’s specific conditions and the amount of time the mold has grown unchecked. Merely removing the surface infestation may not remedy the problem.

SERVPRO of Brandywine / Wilmington has the expertise to eliminate mold. Call us any time at (302) 762-8080 for assistance.

Is Professional Mold Remediation Worth It for Claymont Homes?

7/30/2021 (Permalink)

mold in home office Mold remediation is no DIY project. Call the team of professionals at SERVPRO for fast and immediate service.

With the damage that mold can do to a structure and its contents, professional remediation can help Claymont properties. 

You might not always see the merit in professional services, but when it comes to mold removal, there are considerable advantages to choosing SERVPRO. Our dedicated team of remediators can help quickly and knowledgeably. We have:

  • Certified remediation professionals
  • 24/7 availability
  • Continued education and training
  • Stocked trailers for restoration and recovery actions

How Can SERVPRO Begin Remediation for Damaged Properties? 

Getting mold remediation for Claymont homes started quickly is critical in these situations. Evaluating the extent of the damage and the affected materials can allow our team to choose various remediation approaches. Surface treatments are attempted first to prevent any tear-out or reconstruction when possible.

Are Odors a Challenging Obstacle? 

Deodorization is one of the needed actions for mold remediation, namely because active colonization can develop musty odors that spread fast in open spaces. From the overwhelming odors of colonization to these smells being trapped in porous materials like carpeting and drywall, SERVPRO IICRC certified professionals can implement several practices ranging from ULV fogging to hydroxyl generators.

One of the advantages to choosing professional mold remediation is the comprehensive solutions that SERVPRO of Brandywine / Wilmington can provide your home. From deodorization to efficient mold removal tactics, we can make these situations “Like it never even happened.” Give us a call today at (302) 762-8080.

Water Damage Restoration Testimonial For Brandywine

7/21/2021 (Permalink)

A customer review with five stars on a green background We Love Receiving Feedback from Our Customers. We are always happy to help.

Following is a summary of our comments regarding the work done by your staff at the time of a major water damage in our basement.

Promptness

We called several water mitigation companies recommended by State Farm staff at the time of the problem on June 21st at 9pm. SERVPRO was the only one to respond in two hours. A whole team came and immediately started working. We were so impressed with their knowledge and ability to explain to us what their plans were for the next few days. Having never encountered such a problem in our house, we felt well assured.

Problem Solving Skills/Flexibility

As days went by, we realized how knowledgeable the crew was and their willingness to attend to minute details we pointed out each time.

Communication

Each member of the team had the ability to explain what was going on. Unfortunately, I did not jot down the specific names but the Project Manager, Bob Milley stands out as a shining example of the professionalism, leadership, and integrity exemplified by each and every person on the team.

Follow Up

The report from SERVPRO was sent out promptly to State Farm and everything has been moving along smoothly. Later on, checked on the duct cleaning, Pam was very helpful in checking in out with state Farm and making arrangements.

Overall, we give a five-star rating for the performance of SERVPRO of Brandywine / Wilmington. Do continue to keep up with your excellent work.  

-OC and Nirmala A.

Why Wilmington Properties Deserve Quality Water Damage Restoration

7/9/2021 (Permalink)

Woman mopping water SERVPRO technicians know all the steps to take after water damage strikes in your home. Call in the experts at (302) 762-8080.

Water Damage Restoration by SERVPRO Ensures Less Interruption and Cost in Wilmington

Overflowing sinks or tubs, significant spills, burst pipes, and faulty appliances – these are just a handful of the reasons that Wilmington homeowners may seek assistance with water clean up. While a wet/dry vacuum is a helpful tool for minor spills, professional water remediation is often the best route to eliminate secondary damage and the onset of mold and mildew. SERVPRO can handle any water event you encounter, ensuring that your home is Certified: SERVPRO Cleaned!

Why call on SERVPRO for water damage restoration in Wilmington? Because We’re Faster to Any Size Disaster, arriving within hours to get started. Timing is critical for any water clean up project, and we always get it done right the first time. 

  • Addressing Water Migration – Spilled water stays in motion, often seeping into cracks or building up in building cavities. Even if you try to mop up a puddle of standing water, the chances are high that hidden moisture is lurking that can turn into secondary damage or mold growth.
  • Moisture Detection – SERVPRO has a Green Fleet of vehicles filled with advanced moisture detection technology. We utilize thermal imagine and moisture meters to ensure no damp areas get left behind. Should a mass amount of water get trapped behind a wall, we may carefully punch or drill a hole to allow the fluid to escape.
  • Specialized, Highly-Efficient Drying Equipment – Just setting up a few household fans is insufficient to address moisture and high relative humidity. We bring powerful dehumidifiers and industrial fans to get the job done.

SERVPRO of Brandywine/Wilmington ensures dependable water damage restoration to address your removal and cleanup needs. Call us 24 hours a day at (302) 762-8080.

Certified Mold Removal Servicing Claymont Area Properties

6/15/2021 (Permalink)

SERVPRO logo over mold Mold can be a serious issue in your property. Don't let mold take over. Call SERVPRO for help today.

SERVPRO in Claymont Offers Professional  Mold Remediation and Removal 

Mold spores are present everywhere, which means this is a problem that can occur inside any Claymont home. For mold to thrive and grow, all it needs is the perfect environment – this generally includes the right temperature, darkness, moisture, and an organic food source. Whether you require basement mold remediation or mold specialists to look at a potential issue in another area of your home, SERVPRO is the team to call.

Why call SERVPRO for help with mold removal in Claymont? There are several zones in your home where mold may develop. This fungus is known for lingering in bathroom and kitchen corners, in and around furniture, basements, storage areas, garages, and more. Because of the nature of mold and the potential health effects it can cause, you need a mold remediation crew you can trust. 

We are here to offer extensive knowledge and mold removal services for all types of mold. Some of the methods we may use when addressing attic mold or bathroom mold removal include:

  • Application of EPA-registered cleaning agents and antimicrobials
  • Vacuums with HEPA filtration and dry brushing to remove spores from walls or furnishings
  • Careful media blasting where mold spores are present in crawl spaces or on brickwork
  • Freeze-drying methods to halt damage to documents, photographs, and books
  • Hydraulic or ultrasonic cleaning methods where mold is present on textiles or utensils

SERVPRO of Brandywine/Wilmington handles mold removal to make it “Like it never even happened,” including deodorization to get rid of any lingering musty smells. Call us at (302) 762-8080 to have a crew dispatched to your property.

What Happens When Homeowners Are Relocated from a Flooded Property?

3/26/2021 (Permalink)

Flooded road Floods can cause extreme damage to property and a person's pocket. Call SERVPRO for the help to take a lot of pressure off your hands.

SERVPRO Can Secure your Wilmington Home and Restore Flood Damages

In a severely flooded property, it may be necessary for the occupants to relocate temporarily. It is always stressful to leave a damaged property. SERVPRO is a responsible restoration provider that can secure your home and restore it to a safe condition for your return. 

Natural disasters that lead to flood damage in Wilmington can cause extreme damage to the property. Entrance Ways can be broken open, and the roofing or structure may be compromised. Our technicians are capable of draining the property and then securing it against unlawful entry or further damage. In situations where remodeling is necessary, our technicians can create a safe working environment so that we may utilize our franchise’s General Contractor License #: 1992104829.

  • Boarding up broken doors and windows using sturdy wooden panels can deter trespassing while the property is vacated.
  • If the roof structure is compromised, our team can place a temporary tarpaulin to seal your home from outdoor elements.
  • We are licensed to deal with biohazardous substances and remove them from the worksite quickly to ensure a safe working space for all restoration technicians. 

Protect your home after a flooding emergency. Contact SERVPRO of Brandywine / Wilmington for flood damage recovery at (302) 762-8080.

Fire Restoration in Claymont Depends on a Multiple Step Plan

2/4/2021 (Permalink)

SERVPRO Equipment and technicians You can contact our professionals 24/7. Our fire damage experts are trained in fire & smoke restoration, odor control, upholstery and fabric cleaning.

Expertise in cleanup and buildback is why SERVPRO is a good fit 

When fire moves through your Claymont home, the damage varies in type and intensity. Homeowners cannot discern the remediable harm from severe destruction, needing controlled demolition and reconstruction. Hiring a full-service restoration firm saves time, reduces disruptions, and eliminates additional contractors.

What Sets SERVPRO Apart?

SERVPRO's robust construction department hastens the process of Claymont fire restoration. Our Fire and Smoke Restoration Technicians (FSRT) work hard removing residues and surface charring. Holding general construction certification and licensure as a company permits us to enhance our response:

  • Follow up on safety and damage assessments 
    • Securing floors, walls, steps
    • Building and installing needed temporary supports
  • Careful release of trapped firefighting water from ceilings and walls
    • Punching weep holes from room edge to center
    • Drilling or sawing release holes near baseboards
    • Performing flood cuts
  • Tear-outs of irreparably charred and damaged structures
    • Repair and reconstruction as needed
    • Consult  with insurance and the customer to limit out of pocket costs

Training and professionalism are why SERVPRO of Brandywine / Wilmington seamlessly approaches fire restoration. Call (302) 762-8080 for prompt evaluation.

Contractor Licenses:

General: 1992104829

Residential: 1992104829

Commercial: 1992104829

Enjoy the Wilmington Light Show

11/4/2020 (Permalink)

Christmas lights at night It will be exciting to see the community at the drive through holiday light show!

Wilmington's Famous Drive Through Holiday Light Show

Running from Nov 27 until Jan 3, the city's Drive-Thru Holiday light show has something for everyone. While this event began years ago with drive-in concerts and movies, the show has progressed to a new holiday event that can be enjoyed by the entire family.

The light show is located on the city's riverfront. There are thousands of lights providing a fantastic show. There is lots for the family to see. Residents and visitors may want to visit several times to avoid missing the:

  • Animated areas
  • Interactive music and
  • Seasonal decorations

The price is $25 / car, and interested parties must purchase tickets online ahead of time. Due to the coronavirus, the three theaters in the area are not operating until further notice. However, the Winter Holiday light show can be enjoyed by the entire family.

SERVPRO of Brandywine / Wilmington provides professional water damage cleanup services to Wilmington residential, business customers, and the surrounding area. Call (302) 762-8080. We are available 24/7to help with all water damage cleanup, mitigation, and restoration needs.

What Should I Do After Water Intrusion in My Property?

9/8/2020 (Permalink)

house cutout, insurance form Water Damage in Your Wilmington Home? Why Call SERVPRO? We Can Help with the Claim to Expedite the Restoration and Mitigate Losses

Contacting a Professional Water Restoration Company in Wilmington Can Help to Mitigate Losses in your Home. SERVPRO Water Technicians Are Local to your Area.

What questions should I answer about water restoration?

When we receive a Wilmington resident's call, our approach is to gather as much information as possible. After calling your insurance provider, you can reach out to a local restorer to file a notification of loss. The first notice of loss (FNOL) includes information about your address and the type of losses at the property. You do not need to be an expert in water damage restoration to file the first notification of loss. Our customer service team can guide you through the form, asking questions related to the incident. The source of water intrusion, the condition of your property, and how long ago the incident occurred are all typical questions to answer. Using this information, our team can put together a job guideline for our technicians.

What factors do water technicians consider after receiving a notification of loss?

Information about the type of harm occurring at the property is essential to providing water restoration in your Wilmington home. Preparation is crucial in any time-sensitive job, and our goal is to mitigate losses quickly to reduce inconvenience. We can use your information to calculate our equipment needs, how many technicians are necessary, and the safety equipment we may need on the job. A clean water emergency, for example, may require electric submersible pumps to remove excess water. A contaminated water issue, on the other hand, may need pumps capable of transporting solid waste. SERVPRO promises to arrive on-site, with the necessary equipment to begin work, within four hours of notification of loss.

What are your essential values for water restoration?

  • Arriving at the right location and on-time
  • Stocking the correct equipment, human resources, and professional products to complete the job
  • Communicating with customers courteously and professionally throughout

Filing a notification of loss is the first step to getting your home back to its preloss condition. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

Does SERVPRO Have The Best Equipment For Dealing With Flood Damage?

8/31/2020 (Permalink)

House and lifebuoy on water surface. Let SERVPRO be your lifesaver after flood damage.

Dealing With Wilmington Flood Damage Professionally

Wilmington homeowners know that sometimes you need to call in an expert, whether that’s because of a flood, or because you need a plumber, electrician, or landscape gardener. Your home is precious to you, so naturally, when you need to call in a professional, you want someone you can rely on to treat your home with care. 

No homeowner wants to deal with flood damage in Wilmington, but unfortunately, sometimes disasters occur whether we want them to or not. If you need flood cleanup services, make SERVPRO your first call – we’re Faster To Any Size Disaster. 

When it comes to flood restoration, there are three things you need from your remediation company:

  • Well-trained staff
  • A fast response
  • The best equipment for the job

Are SERVPRO staff well-trained?

Yes – we train our staff to a high standard. We educate each team member at our central facility. We also ensure all staff receive ongoing training and stay on top of the latest industry developments and standards. Although SERVPRO of Brandywine / Wilmington is a local company, we are part of a national team with access to excellent industry-recognized training. 

Can I expect a quick response?

Yes – our teams are on call 24 hours a day, 365 days a year. We know that when flood damage occurs, a swift response is essential. The faster we can assess your home and get started on a restoration plan, the faster you can get back to your life.

How do I know SERVPRO has the best equipment for the job?

We do all our work to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards. To clean and restore a property to these standards, we need to have the correct equipment.

Outfitting our teams with the best equipment for any size or type of job is a crucial part of our philosophy. We know that our teams need a combination of proper training and access to appropriate materials to do their jobs to the highest standard.

What is psychrometry, and why does it matter?

Psychrometry refers to the thermodynamics of moisture in the air. The IICRC S500 Water Damage Guide instructs water restoration experts in the art of using psychrometry to:

  • Manipulate relative humidity levels in the air 
  • Manipulate room temperature
  • Remove moisture

By using high-tech equipment to measure moisture and humidity, and then dry out your property, we can get the best results. Thorough drying of your home is key to preventing further structural damage, discouraging spore growth, restoring your personal belongings, and leaving your home fresh and pleasant once more.

What equipment does SERVPRO use to remediate flood damage?

Our teams use specialized equipment for each stage of the flood restoration process.

We use moisture detection equipment to assess the levels of moisture in your property. Some devices, such as penetrating moisture meters, thermal hygrometers, and infrared imaging, help us gauge moisture levels behind walls, floors, and ceilings. We also measure humidity in the air. Having an accurate set of moisture readings means we can devise a restoration plan that is just right for the situation.

We use extraction equipment to remove as much water as possible from your home before beginning the drying process. We use a combination of powerful free-standing and truck-mounted pumps to vacuum the water out of your house. We also have carpet wands, rotary extractors, and manual extractors to work moisture from carpets and rugs.

Proper drying is necessary to ensure moisture is eliminated and reduce the risk of warping or swelling of furniture, doors, floors, and window frames. We use a range of drying equipment that includes high-speed air movers to encourage evaporation and dehumidifiers to draw water from the air.

In some cases of flood damage, there may be contaminants present. For such scenarios, we have a range of OSHA-approved cleaning and disinfectant products on hand for use in submersion, scrubbing, or spot cleaning of walls, belongings, furniture, and soft furnishings.

We also equip our teams with effective deodorizing equipment. Deodorization leaves your home smelling good, but it also removes contaminants from the air and restores air quality. We use thermal and wet foggers and air scrubbers to deodorize your home as needed.

How will I know when the job is complete?

We monitor each drying job carefully throughout every stage. We use moisture detection equipment to monitor progress and ensure all equipment is working as it should. Because we use accurate tools, there is no guesswork involved, and we will not quit until the readings are as they should be.

Our team is done when the job is done and not a moment before. We follow up with you a week from completion to be sure you are happy and answer any questions.

If you are concerned about flood damage, give SERVPRO of Brandywine / Wilmington a call at (302) 762-8080.

Is There a Local Service in Wilmington Skilled at Mitigating Water Damage?

8/27/2020 (Permalink)

water leaking on the floor of a kitchen Water leaks in your home can stress you and your family out. Contact SERVPRO to get water mitigation services in your home.

Yes, One Local Wilmington Company, SERVPRO, Has a Long Track Record of Successfully Mitigating Water Damage.

When a water leak impacts your Wilmington home, the first things on your mind are stopping the leak, minimizing its effects, and restoring your property to its pre-accident condition. Luckily, companies like SERVPRO can help.

Properly dealing with the effects of a water leak is an involved process that requires the right tools.  Many Wilmington water damage mitigation companies are unable to effectively complete certain jobs simply because they do not have the necessary equipment.  SERVPRO does not suffer from this issue and our technicians routinely use state-of-the-art tools like:

  • Moisture sensors and meters to identify water-impacted materials and measure moisture levels in them
  • Infrared cameras that can precisely locate water leaks through walls, baseboards, and ceilings
  • Strong wet vacuums and extractors that can rapidly remove inches to feet of standing water
  • High-velocity fans and air blowers to circulate interior air, blowing moisture-laden air out while drawing in drier exterior air
  • High-tech dehumidifiers that remove excess moisture from the air
  • Injectidry systems to dry out hard-to-reach areas behind ceilings and walls
  • Ultra-low volume (ULV) and thermal foggers to spread antimicrobials and deodorants around your home

Once SERVPRO professionals have treated your home with this equipment, it is far less likely to suffer from fungal issues like mold/mildew stains and dry rot.  This treatment also largely prevents persistent unpleasant, water damage-related smells in the future.

As you can see, it is essential that you contact the right service to handle your water damage.  If a remediation company does not have the right equipment, it cannot successfully resolve your issue.  Conversely, a company with the necessary equipment for your job can properly mitigate the effects of water damage, saving you time and money in the long run.   

If your home ever suffered water damage, contact SERVPRO of Brandywine/Wilmington at (302) 762-8080 for assistance.

Click here for more information about Wilmington.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Wilmington, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Brandywine / Wilmington today at (302) 762-8080 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Viral Decontamination for Wilmington Medical /Dental Offices

4/9/2020 (Permalink)

hand spraying a blue liquid onto a silver door handle The last thing employees want to do at the end of the day is to disinfect door handles. SERVPRO does the job after they go home.

SERVPRO Can Help Clean and Decontaminate Waiting Rooms

Although elective medical appointments and procedures might be on hold right now in many Wilmington clinics, some treatments cannot be delayed. Healthcare providers remain vigilant, checking for information from the Delaware Division of Public Health and the Centers for Disease Control and Prevention (CDC), but must make testing and medications available on even a daily basis to some patients.

Possible Clinic Contamination Requires Cleaning and Application of Disinfectants

Your local SERVPRO has extensive experience with biohazard cleanup in Wilmington, including containing and lawfully disposing of human pathogens like viruses and bacteria. Our firm commitment to the community combined with the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training on on-the-job experience with flooding and sewer backup means you can have confidence in our preparedness for coronavirus pandemic cleaning.

You Enforce the Social Distancing--SERVPRO Completes the Decontamination

Our crews have flexible schedules so that we can set up one or a series of deep cleans, with the disinfectant application to decontaminate surfaces in your clinic. We focus on “high-touch” areas, but also have equipment that can facilitate fogging or spraying of disinfectants that are on the Environmental Protection Agency’s (EPA) list of granted emerging viral pathogen claims. Frequently touched areas are cleaned with soap or detergent and water and then receive a disinfectant treatment:

  • Doors, door handles, and locks
  • Push bars
  • Chairs
  • Counters and tables
  • Keyboards
  • Restrooms
  • Patient rooms and furnishings
  • Credit card machines

Rely on SERVPRO of Brandywine / Wilmington to help with your clinic’s decontamination needs. Call 24 hours a day at (302) 762-8080.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Let Our Experts Save Your Wilmington Property

1/12/2020 (Permalink)

home after damage There is a myriad of concerns facing a homeowner when unexpected mold, water, storm, or fire damages occur.

Wilmington Residents know which Restoration Services to use in an Emergency

We set up shop here in Wilmington in 1990, intending to provide honest restoration services to the community during times of need. While the challenges facing homeowners and restorers have not changed, our approach to them is continually developing. We look to incorporate new technologies and techniques into our everyday services. Whether you are suffering from mold, fire, water, or storm-related property issues, SERVPRO of Wilmington is on-hand to prevent further losses.

Fire
Many challenges are facing a professional restorer in the aftermath of a property fire. Charred materials need removal, refinishing, or replacement. Equally, smoke residues can be widespread, leaving behind sooty, odorous deposits on walls and ceilings. However, one of the crucial parts of fire damage restoration in Wilmington is the assessment and repair of your heating ventilation and air-conditioning (HVAC) unit.

HVAC systems recycle air by pulling it from a supply area and distributing it through the rooms of your Wilmington home via return vents. Hot smoke can enter the supply side of your HVAC system, damaging the protective filter and spreading throughout the interior of your home. Failure to mitigate for a smokey HVAC system can result in soot deposits being redistributed into rooms after the cleaning procedure is complete. This is especially prevalent with odors that can often linger on long after fire damage has been removed. The culprit can often be an HVAC system that needed inspection at the time.

SERVPRO restoration services encompass HVAC inspection and light repairs. Where severe damage is noted, we can arrange for a third-party specialist to perform a unique restoration. When soots are caked onto the interior, we can use mechanical speed whipping equipment with negative air pressure machines to loosen and remove soots from interior vents. SERVPRO technicians can replace filters on the supply side of your HVAC and ventilation plates in each room to prevent future soot or smoke damages.

Water
Furniture can be expensive to replace and increase the expense of your claim after water damage in your Wilmington home. However, getting the right restoration services can mitigate those losses. Fabrics in sofas, mattresses, armchairs, and carpets are all up to 50% weaker when wet, which can make cleaning a challenge. Equally, different materials respond differently to the introduction of cleaning agents or can suffer discoloration and watermarks if not attended to correctly.

Our team of highly trained technicians has training in multiple areas of furniture restoration. To mitigate losses, SERVPRO can block furniture propping it up above, standing water level while removal is carried out. We can also identify staining patterns or the potential for watermarking in your sofas. In these situations, drying furniture too quickly can often cause permanent harm.

Our restoration services are sensitive to furniture staining and can reduce the likelihood of permanent damage by cleaning while wet or controlling the drying procedure. Using plastic sheeting, we can form a protective barrier between fabrics to avoid dyes bleeding into one another. These barriers can be essential to reducing the risk of furniture dye staining carpets or walls. Once a SERVPRO is satisfied that the risk of further loss is under control, we can perform the tasks to thoroughly clean and dry the structure and contents.

Mold
Microbial life exists everywhere in a home environment. Comprising bacteria, fungi, and viruses, these microscopic organisms are rarely harmful to human health. However, when microbes settle and reproduce, they can form large colonies, produce unpleasant sights or smells, and make your home unhygienic. There is no comprehensive removal of mold, but we can remove mold damage from your Wilmington property using trained technicians, equipment, and cleaning agents.

Mold colonies generally appear as grey or green fluffs in corners, ceilings, and behind fittings. The appearance of these colonies can be a longstanding mold problem or appear in as little as 72 hours after a water spill or leak. Cleaning surface areas rarely treats the underlying problem. So it is not uncommon for Wilmington residents to notice mold returning every few days. This frustrating phenomenon is especially prevalent during the wetter times of year, where poor insulation is more exposed to adverse weather conditions.

Our restoration services are geared toward providing a quick, long-lasting solution to microbial growth issues in your Wilmington home. A thorough assessment of wall cavities as well as insulation may be necessary to ensure the root cause of your issue is removed. By removing the root causes of mold growth, we can be confident that it does not return after the restoration service is complete. As an extra precaution, our technicians can apply anti-microbial treatments to the affected area and items in close proximity to the mold issue.

Storm
As a resident of Wilmington, you should keep an eye on state weather alerts to ensure your preparations are kept up to date. Storm preparedness month featured several articles and advice columns on how to prepare your home and family for a violent weather event. In the aftermath of storm damage to your Wilmington home, it is vital to contact a professional restoration service immediately after contacting your insurer.

Houses contain valuable possessions and documents accumulated over a lifetime. Violent floods or heavy rainfall that enters the property can cause damage to these documents. SERVPRO restoration service that operates here in Wilmington can help to recover valuable documents and paperwork like wills, investment documentation, insurance papers, registration, and books.

Specialist restoration services are focused on preventing further losses. It is not possible to reverse existing damages but, with the right care, a SERVPRO document recovery technician can keep items in a usable state. We achieve this primarily by freezing documents as soon as possible. We can then take our time to decide on the best course of action on a document by document basis. Freeze drying and vacuum drying equipment can help return your precious documents to a usable state.

There is a myriad of concerns facing a homeowner when unexpected mold, water, storm, or fire damages occur. Our technical restoration team is here to help. Contact SERVPRO of Brandywine / Wilmington at (302) 762-8080.

https://www.wilmingtonde.gov/

Why We Are The Leader In Wilmington Flood Damage Restoration

11/7/2019 (Permalink)

Our equipment removing cellulose insulation from a home We are removing cellulose insulation from a home and you can see we use the right tools and dispose of it properly.

Identifying Problem Areas after Flood Damage Incidents in Wilmington

After overcoming the shock of dealing with flooding incidents, you have to clean up and rebuild your Wilmington home. The process can be lengthy or straightforward, depending on the extent of damage caused. Some unexpected problems might also develop delaying or hampering restoration in other ways. One advantage of working with a professional like SERVPRO is the possibility of identifying such obstacles early. Common obstacles preventing the restoration of flood damage include:

  • Barriers to Fast Water Extraction
  • Issues Affecting Decontamination
  • Barriers Preventing Moisture Removal
  • Contents Overcrowding the Work Area


Although heavy soiling is the most likely outcome of flood damage incidents in Wilmington, overexposure to moisture is likely to cause most of the problems that develop. Fast water extraction, either in liquid, gaseous, or another form, can help stop secondary damages from occurring. Our SERVPRO crews try to establish whether there are factors that can hamper such extraction immediately. If the water reaches hidden cavities such as wall panels and subfloors, access even with sophisticated extraction equipment can be difficult. For the moisture soaked into materials such as wall panels, barriers such as wallpaper or glossy paint can hamper removal. Venting air movers into the wall cavities helps quicken drying in case of a barrier which punching weep holes or making flood cuts releases water from cavities.

Flood damage introduce a wide range of contaminants into the house, including biohazards, chemicals, and fuel oils. Cleaning procedures can remove these contaminants effectively, especially when detergents or other cleaning agents are used. However, contaminants can remain in the structure after cleaning because most of the cleaning products work through direct contact. The presence of porous materials such as carpets, upholstery, and gypsum-based wall panels in the areas reached by floodwaters can hamper decontamination because cleaning alone cannot eliminate all contaminants. Our SERVPRO technicians perform controlled demolition to remove such porous materials.

Identifying any potential obstacles before starting the restoration helps fast track the process. Call SERVPRO of Brandywine / Wilmington at (302) 762-8080 to help plan and execute the restoration of damage, “Like it never even happened.”

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Our Certified Mold Technicians Arrive Right Away In Wilmington

10/15/2019 (Permalink)

Mold all over a wall in a home The wet area was left unattended to in this home and as a result this is how much mold grew. We were able to clean this for them right away.

Local Wilmington Mold Remediation Services Available 24/7 

Many situations could cause mold damage in your Wilmington home. In fact, any damages revolving around excess water could cause the growth of a mold colony in your home. When the mold spores in your home are exposed to excess moisture, it takes less than three days for a potential colony to begin growing. For this reason, if your home sustains water damage, you must reach out for remediation services before the problem can get worse. 

However, it should be noted that humidity could also cause mold damage to your Wilmington home. During the humid months of the year, you must ensure your home has the proper ventilation. According to the Centers for Disease Control and Prevention (CDC,) there are a few ways that you can help reduce the risk of mold in your home when it is humid. The CDC recommends using dehumidifiers or even air conditioning during the hot and humid summer months, to reduce the risk of mold spores activating.  

However, what would happen if a mold colony grew in your home, despite your efforts? In that case, the best thing you can do is reach out for professional help as soon as possible. Here at SERVPRO of Brandywine / Wilmington, we work around your schedule- whenever you need us, our technicians can bring a van-full of advanced technology to your location. Remember, We're Faster To Any Size Disaster. Our technicians are highly trained and have many certifications, including with the Institution of Inspection, Cleaning and Restoration (IICRC) Furthermore, some of our technicians even have general contracting licenses and electronic restoration certification, making the services we can provide to you varied. 

Once our SERVPRO technicians get to your home, we could begin to work straight away. Let's say in this scenario, the mold damage formed near a window that was kept open to try and beat the heat. Our technicians would quarantine the area, to prevent the spread of active spores, and then thoroughly clean the area with antimicrobial cleaning agents. We could also set up an air scrubber to run while we work, which can remove airborne mold spores. Once our SERVPRO technicians were finished the job, we could use an antifungal agent to try and prevent regrowth. 

If you find your home is in urgent need of mold remediation, do not hesitate to get help. Speak with SERVPRO of Brandywine / Wilmington by dialing (302) 762-8080. Whenever you need our help, we are ready to come to you. 

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Nadca- National Air Duct Cleaning Association

10/12/2019 (Permalink)

One of our team's Certification

SERVPRO of Brandywine / Wilmington is certified with NADCA. This organization stands for National Air Duct Cleaning Association and holds the highest standards in the duct cleaning industry. As a NADCA certified firm of a HVAC inspection, cleaning and restoration professional, we understand the importance of indoor air quality. We have awareness for the need of positive indoor air environments. There are many VOC’s (volatile organic compounds) found in the average home. Did you know there are pollutants that can be released into your home from cooking to cleaning to the filler insider your furniture? Some of these chemicals and particulates have been linked to thyroid disorders, respiratory issues and cancers. Click here for more on indoor air quality 

We try and help maintain indoor air quality by helping homeowners to keep a clean environment. While we cannot eliminate all of the VOC’s or semi-volatile organic compounds (SVOCs) in your home, we can clean the duct system in your home that helps improve the air quality. SERVPRO of Brandywine / Wilmington is here to help. 302 762 8080.

We Are The Leader In Flood Damage Restoration In Wilmington

9/13/2019 (Permalink)

A desiccant and generator outside a home restoring it after flooding Here is a desiccant and a generator working together in order to dry the property. We are available 24/7 to help so call us right away.

Why SERVPRO Is Your Reliable Partner for Flood Damage Solutions in Wilmington

The last thing a Wilmington homeowner needs after storms cause flooding is to fall prey to unscrupulous contractors. Some individuals can try to take advantage of your vulnerability without providing a high-quality restoration outcome. Your home is your refuge and the anchor for your entire family. When flooding or other issues need attention seek out a local disaster recovery company with a proven track record and a community presence.

Three Decades as a Trusted Local Presence

The trend toward extreme weather patterns in Wilmington causes flood damage and other challenges more frequently. If you experience the fear and chaos, strong winds, torrential rains, and overland flooding severe storms bring, a fast response from a trustworthy disaster restoration business is crucial. Our team of Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians is dedicated to seeing your flood damage mitigation, remediation, and reconstruction project through, start to finish. Our doors opened in 1990, and we pledge to back you up for decades more.

Access to Nationwide Resources

When severe weather events occur, many of your friends and neighbors might need help, too. SERVPRO calls on our fellow highly-qualified franchises if needed for extra workers and equipment. Depending on the extent of your flood damage, we might need to provide everything from board up and tarping services to flood water mitigation and remediation to repairs and rebuilding inside and out. We have the resources to get all phases of your job done fast and to the highest industry standards.

Benefits of Choosing Your Community SERVPRO

Do not fall for a false claim from a traveling storm damage contractor insisting their service is faster or more affordable. Our customers know we are with you through every step of restoration, including follow up concerns and questions. We handle a broad range of flood damage-related issues, and are just a local call or visit away. You need not act as a general contractor to manage the enormity of flood damage recovery when you partner with us. We live, volunteer, play, and work in this community. Our commitment to you and other residents and businesses in the area is second to none.

Put your trust in SERVPRO of Brandywine / Wilmington when catastrophic flooding damages your home and disrupts your peace of mind. Call us 24/7 at (302) 762-8080 for reliable help from a community business leader.

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Cleaning Up After A Rodent Infestation

5/30/2019 (Permalink)

Cute lil' Critter's Can Wreak Havoc

Rodent infestations can be difficult to deal with; for many homeowners, getting rid of the critters is only one part of the process. Afterwards, many people are also faced with the task of cleaning up the house and making repairs to any damaged spots caused by chewing or nest-building. It’s hard to believe such tiny animals can wreak so much havoc on a house, but they can really make a mess, especially if an infestation isn’t caught right away. It’s also imperative that a thorough cleaning is done immediately. While not all mice are disease-carriers, many can spread bacteria and viruses through their stool.

Cleaning up your home and making small repairs may not sound like big jobs, but they can be if they aren’t done right. After hiring a professional exterminator to come in and take care of the mice you’ll need to create a budget for repairs so you’re not blindsided by additional expenses. Often, mice like to hide behind baseboards or wood furniture, and in spaces like attics, crawlspaces, and basements. Doing a thorough examination of your home can help you figure out what needs to be addressed first.

Find the right help

For major infestations, a DIY job just won’t cut it. A professional exterminator can come in and take care of the problem safely and efficiently, so it’s important to find the right company for your needs. Look online at all the different options in your area and do some price comparisons. You can also read reviews to get an idea of how each company rates with their customer base.

Look for damage

You may have noticed damage from mice in certain areas of your home -- such as beneath the kitchen sink or in the pantry -- but it’s important to do a thorough investigation around your home to look for any other spots they might have infiltrated. Check behind, inside, and underneath wood furniture for any signs of chewing or nesting, as well as around baseboards. Even if you find no damage, you might still find signs that mice have been around, such as droppings or scratch marks. Remember to throw away any food that might have been in contact with a mouse, including pet food, to avoid contamination by disease or bacteria.

Clean and disinfect

Cleaning and disinfecting your home will take some time, so be prepared to spend a few hours going over every area inside your home with bleach, hot water, and vinegar. These are the best solutions for cleaning up after an infestation because there are no chemicals involved, and because vinegar will neutralize any odors left behind. Remember to use gloves and open the windows if possible for ventilation.

Use an air purifier

Because mice can contribute to unhealthy air quality in your home, it’s a good idea to do everything you can to clean things up. Airing out each room is a good start, but if inclement weather prevents you from opening windows, consider using an air purifier with a good filter. Be sure to clean it out often to prevent bacteria from growing inside.

Cleaning up after a rodent infestation can be a big chore, but if you start things off right by using the correct tools and cleaning supplies, you can get it done in no time. Be sure to call in a pro if the job seems too big; it’s always better to err on the side of caution so you can make sure everything is done right.

SERVPRO of Brandywine/Wilmington is here to help! 302 762 8080

Tips to Thaw Frozen Pipes

2/26/2019 (Permalink)

Leaky Pipe

Tips to Thaw Frozen Pipes

Locate the problem pipe, if possible, and open the faucet. It is important to open both the hot and cold handles to help relieve pressure. As the pipe thaws, running water aids the melting process. If one pipe is frozen, there is a chance another may have frozen too.

Apply heat to the frozen section using a hand-held hair dryer or portable electric space heater. Do not use a blow torch as it could be a fire hazard. Do not use a propane or kerosene heater as these are hazardous for indoor use.

If the pipe bursts make sure you shut off the main water line into your property.

If you are unable to locate or access the frozen pipe area, call a licensed plumber.

After a plumber comes out, SERVPRO of Brandywine/Wilmington can help you out with any water damage that may have occurred.

ULV Foggers are Great Deodorization Tools

12/31/2018 (Permalink)

ULV Fogger

SERVPRO of Brandywine / Wilmington has many types of deodorizing tools. ULV Foggers are fantastic tools in our arsenal. Our team likes to use this specific tool as a means of deodorizing. They are used to deodorize structures, vehicles, carpets and space that have malodors. These ULV machines are compact in size and handle our SERVPRO products whether they are water based or solvent based. The machine takes the liquid and atomizes it to a heavy mist. It is a fantastic tool we use as it gets into hard to reach spots where normal spraying cannot get to. The machine is light enough for the technicians to carry and of course is our signature color of green! These ULV foggers add to our extensive, robust inventory.

Classes of Water

12/31/2018 (Permalink)

Class 3

Classes of Water

Classes of water damages relates to the evaporation rates. There are four classes on water damage restoration projects. Class 1 is the least amount of water, absorption and evaporation. This means small areas with minimum moisture absorption. Class 2 is a large amount of water, absorption and evaporation. This means significant areas affected with highly porous areas. Class 3 is the greatest amount of water, absorption and evaporation. This means water may have come from overhead and basically the entire area is saturated. Class 4 is a specialty drying situation. Simply this means the water is trapped or hidden and has a low rate of evaporation. These usually require longer drying times.

Whether your home or business endures a Class one, two, three or four, SERVPRO of Brandywine/Wilmington is here to help.

Hydroxyl Generator's

12/10/2018 (Permalink)

Photocatalytic Hydroxyl Generator

SERVPRO of Brandywine / Wilmington has a few dozen Photocatalytic Hydroxyl Generators. It is a newer piece of equipment that takes the place of the older ozone machines. Ozone machines are still used in some scenarios. These Hydroxyl’s are another great way to purify and clean the air whenever odors and germs are present. UVA rays are emitted form the lamp pass through the anatase – coated reactor sleeve. That forms electron hole pairs that react with oxygen and water. Hydroxyl radicals are then formed and dispersed by the fan and decompose pollutants. SERVPRO of Brandywine / Wilmington uses these machines mostly in fire and smoke damaged homes and in Category 3 water damages mostly. Although we can use them for other reasons too. Our hydroxyl machines are SERVPRO green too!

Portable Extractors

12/3/2018 (Permalink)

One of our Extractors

SERVPRO of Brandywine / Wilmington keeps up with technology and state of the art equipment. The amount of equipment that is utilized on a daily basis is vast.  Extractors are one of our tools that is used on a daily basis. While each crew has at least one on their trucks, we have additional at the shop. Extractors, both portable and truck mount, are monumental in our services. We own approximately dozens of units in this branch. The portable new portable extractors are magnificent. They combine powerful productivity functions to make it very versatile. The unit’s pre-filters help boost its performance. They are rugged and have HEPA filters to capture airborne contaminates. These extractors are wonderful because they are portable and we can get into places without dragging long hoses throughout.

Why Cleaning is Not Just a Chore

11/1/2018 (Permalink)

Cleaning is Healthy

Why Cleaning Isn't Just a Chore: The Health Benefits of Housework

Most people hate the idea of having to do housework. Cleaning and organizing the home isn’t fun compared to spending time with loved ones, going to the movies, or doing any of the various activities we consider enjoyable. However, there are unexpected benefits to cleaning—and learning about them may just change the way you think about dusting and doing the dishes the next time your house is looking dirty.

Breathe Easier 

Indoor air pollution is making us sick, but not enough people seem to be talking about it. As HomeAdvisor notes, “Issues like mold, radon and carbon dioxide are hazards to your health. If your home contains one or more of these elements, you may be at risk for that could have been avoided!” You can help reduce irritants in your home by doing things like avoiding products that contain volatile organic compounds (VOCs). But one of the best things you can do to improve indoor air quality is clean regularly. Cleaning your home reduces dust, pet dander, mold, and mildew that can make you and your family sick.

Cleaning tips for healthier air:

  • Take off shoes before entering the house to keep outside dirt and dust from coming in.
  • Keep pets groomed to reduce shedding and dander in the air.
  • Change air filters regularly based on your household needs.
  • Prevent mold and mildew by using fans in the bathroom that move moisture outside.
  • Open windows on nice days to air out the home and increase ventilation.

Sleep Better 

Your bedroom should be a sanctuary where you can leave the stress and anxiety from your day behind and transition into peaceful slumber. After all, regularly getting a full night’s worth of sleep is critical in maintaining our overall health. However, when you have dirty clothes slung across the floor and cobwebs in the corners, it’s not easy to fall asleep. Rather, you’re stuck there in bed thinking about how cleaning the bedroom is one more thing you’ll have to put on your to-do list.

Research suggests that being clean and organized can actually improve sleep. According to survey information collected by the National Sleep Foundation, 75 percent of people say they sleep better with clean sheets. Furthermore, people who make their beds in the morning are reportedly 19 percent more likely to say they get a good night’s rest. And it’s not just about keeping the bedroom tidy—experts say that staying organized in other parts of your life can prevent anxiety-induced insomnia. 

Reduce Stress 

Clutter causes stress. So, if you struggle with stress and anxiety, picking up around the house may actually help improve your mental health. A clean and organized home serves as a respite from the chaos of the outside world. Furthermore, taking a messy house and turning it into something you would see featured in a Better Homes & Gardens editorial provides you with a sense of control, especially when our lives seem completely chaotic. Next time you’re feeling like the cortisol levels in your body are out of control, try tackling one thing on your cleaning to-do list and see how it makes you feel. Chances are, you’ll be moving on to the next one and chasing that sense of relief from anxiety.

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Cleaning may not be at the top of the list of your favorite activities, but housework has some surprising physical and mental health benefits. For one, your home may be making you sick. Indoor air pollution is often worse than it is outside. When you clean regularly, you reduce the amount of irritants that contribute to allergies and pulmonary illness. Being clean and organized can also improve sleep since it makes you more comfortable and less likely to fret over your to-do list at night. Finally, a clean home is a less stressful home. Clutter in the house equals clutter in the mind and many people find that tackling a mess is an effective release from anxiety.

SERVPRO Rappels Down 17 Stories

10/12/2018 (Permalink)

SERVPRO Rappelling Down 17 Stories

SERVPRO of Brandywine / Wilmington participates in local community events as much as possible. In this specific event called “Over the Edge”, we had our very own Carleen scale down a building. This event was a unique fundraiser to rappel down 17 stories- a whopping 222 feet! This event was designed to raise money and awareness for the Special Olympics Delaware. https://www.sode.org/ The event started in the morning and went all day long ending into the early evening. The event took place in downtown Wilmington on Delaware Avenue. This event was one of its kind in Delaware. This year, 2018, the event had 90 edgers and we help raise more than $125,000. This is the eighth year this event has taken place and this event over the eight years raised $1,021.00 total for the Special Olympics. We are proud to say we helped support the cause.