Recent Water Damage Posts

Detecting Water Leaks

1/3/2019 (Permalink)

Water Damage Detecting Water Leaks Dripping Spigot

Sometimes detecting hidden water leaks can be difficult to do without tearing into the walls.   If you suspect you have a water leak and do not see any evidence of water damage you can easily check your water meter. If all your appliances that use water (washing machine, dishwasher, ice maker etc.), and spigots are off inspect your water meter. If the water meter is still metering, there is a good chance water is still coming in. Monitoring your water bill is another easy way to detect surges in your water usage. According to the U.S. Department of Interior (Geological Survey) the average person uses 80 -100 gallons per day. That is approximately 3,000 gallons of water per month. Checking outdoor faucets and sprinkler systems are important too. Did you know a pin hole leak can account for 6,300 gallons of wasted water a month? Did you know taking a bath averages 36 gallons of water? Click here SERVPRO of Brandywine / Wilmington is here to help if you do get water damage in your home or business.

SERVPRO of Brandywine / Wilmington is Here to Help

12/5/2018 (Permalink)

Water Damage SERVPRO of Brandywine / Wilmington is Here to Help Desiccant Drying

Having a restoration company like SERVPRO Brandywine / Wilmington’s phone number, (302) 992 – 0104, handy can be helpful if a disaster were to strike. When a water damage happens, you may find yourself grappling with what to do. If you contact us, we can asses the damages and work directly with you and your insurance company. We provide top notch customer service with state-of-the-art equipment. Once we are contacted, we will respond by sending a team of professional, friendly, knowledgeable water technicians to your home. We will help you resolve the matter quickly as possible. We will make sure to test and document all the readings throughout the duration of the job process. SERVPRO of Brandywine / Wilmington is here to help make it “Like it never even happened.”

Acting Quickly on a Water Damage

11/27/2018 (Permalink)

Water Damage Acting Quickly on a Water Damage Secondary Damages from a Water

Did you know SERVPRO of Brandywine / Wilmington can work with your insurance company to restore your property from water damage? Having a water damage to your home can be both stressful and expensive. Waiting to have the water damage remediated can cause secondary losses including, but not limited to mold growth. When you have a water damage you should have the water removed as soon as possible. Water damages can occur from broken pipes, frozen pipes, faucets, leaking toilets, sinks, bathtubs, washing machines, dishwasher’s, pools, sprinkler systems… the list goes on. SERVPRO of Brandywine / Wilmington understands the water damage process and can be very helpful in case you do experience a problem. Waiting to have the water cleaned up or waiting to hear if your loss is a covered claim is not a good idea. Acting quickly can reduce the costs and possible secondary issues.

Monitoring & Documentation

10/4/2018 (Permalink)

Water Damage Monitoring & Documentation Psychometric Readings Live Example

When SERVPRO of Brandywine / Wilmington performs water damage restoration we monitor and document atmospheric conditions and moisture content.  We do this electronically via ipads and desktop. The ipads & desktop applications communicate with one another live time.  We evaluate and understand if evaporation and the dehumidification process is accelerating the atmospheric drying process.  We, at a minimum, for readings include:

1. Outside

a. Temperature

b. Relative Humidity (RH)

c. Humidity Ratio (gpp)

2. Inside (affected area)

a. Temperature

b. Relative Humidity (RH)

c. Humidity Ratio (gpp)

d. Dew Point

3. Unaffected Area in Home

a. Temperature

b. Relative Humidity

c. Humidity Ratio

4. Dehumidifier Output

a. Temperature

b. Relative Humidity

c. Humidity Ratio

5. HVAC Output (if on)

a. Temperature

b. Relative Humidity

c. Humidity Ratio

Water Damage Preparation

10/1/2018 (Permalink)

Hurricane season is here.  A little bit of planning is always good. You should plan for three days to be without being part of the daily accessibility to water, food and perhaps shelter.  Especially if you are in a historically hurricane susceptible area planning is important.  Planning is always good because you may be affected even though you may not be in the direct path of the eye of a storm.  One would be better safe than sorry.  Some ideas and thoughts would be to have some candles, batteries, flashlight, bottled water, some canned good, and staples that you could live on. Make sure you have a manual can opener for those canned goods. Perhaps a radio or a two way radio communication system. It is also important to have an exit plan which would include having your family and friends know where you are.  Perhaps even a time and place to meet.  Do not forget your individual needs like if you have small children, diapers.  Your pets are important too. Medicines could be put in a place so in a moments notice you do not have to go scrambling looking for certain things. At least make up a list of the things you will need when you are calm and not under stress or duress. Common sense and a cool head should always prevail and that is why it is called preparedness.  I am sure you can think of things your family would need and you should share with your other family members and friends so they can do the same.  Being prepared is always a good thing.

Category's of Water

8/14/2018 (Permalink)

Water Damage Category's of Water Uniform ready for Water Damages!

IICRC S500 Standard Guide for Professional Water Damage defines 3 categories of water. Category refers to the type of water affecting the structure.

Category III water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category III Water are: Sewage, Flood water, hurricanes etc.

A Category II loss is when water contains a significant contamination and has the potential to cause discomfort or sickness if contacted or consumed/ingested by humans. Category II water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms. Some examples of a Category II Water are: Discharge from dishwashers, overflow from washing machines, overflow from toilet bowls.

A Category I loss is where water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion or inhalation exposure. An example would be a water cooler.

Have water damage?

SERVPRO Brandywine/Wilmington has the training and equipment to help make it “Like it never even happened.” Call us today at (302) 762-8080.

Flood/Emergency Plan

1/3/2018 (Permalink)

Water Damage Flood/Emergency Plan Household Flooding

It is important to know what you and your family's plan will be in the case of a flood or any other emergency. Familiarizing yourself with your local emergency contacts and community emergency plans may not feel like a pressing matter, but in the case of a flood/emergency it is valuable knowledge. It is important that all family members are aware of their address, family phone numbers, important medical information, and even email addresses. Other important information to remind family members of includes:

  • Emergency hotlines
  • School/work phone numbers & addresses
  • Childcare phone numbers & addresses
  • Personal emergency contacts & addresses
  • Indoor meeting places
  • Neighborhood meeting places
  • Out-of-Neighborhood meeting places

It is also important to have easy access to contact information of:

  • Police
  • Fire
  • Poison Control
  • Doctor
  • Pediatrician
  • Medical Insurance
  • Policy #
  • Hospital

Water in the Crawl Space

12/6/2017 (Permalink)

Water Damage Water in the Crawl Space Fans in the Crawl Space

There are plenty of places in a home or building that are hard to maintain. One of the most common places that homeowners struggle managing is their crawl space. 

Crawl Spaces are dark, damp, hard to move around in, and often dirty. Unfortunately, these conditions can make it hard to detect water damage or mold growth. A common call we get, here at SERVPRO of Brandywine/Wilmington, is that there is a funky odor in the house and the source is unidentifiable. Our technicians can often find the source of the odor in the crawl space due to the wet conditions that have lasted over time. Once the crawl space is identified as the source of the odor or water damage, we bring our big fans down into the close quarters to dry it out.

Conference Room Flood

11/28/2017 (Permalink)

Water Damage Conference Room Flood Conference Room

This photo shows a large conference room located in a high rise building that has been flooded due to a large pipe line that burst. Unfortunately there were many rooms that looked like this one. This large building was affected on multiple floors and there were many offices that were scared their businesses would be greatly affected by the water damage. Luckily, our technicians were on the scene early that morning, once the call came in. They met with all the office managers and all those who had important belongings in the office building to assure them they would be taken care of. Once all those in the building were put at ease, SERVPRO started the restoration and cleanup process. We were proud to have helped so many different businesses get through such a stressful time.

Precautions With Water Damage

10/25/2017 (Permalink)

Extra precaution should be taken when walking into a flooded area. Everyone on the flood scene should dress protectively when entering an area to lower the risk of injuring yourself on something that is not visible in the water.  Any food that has come in contact with flood waters or areas that may have been contaminated must be thrown out. Even if the food items are properly sealed or canned, it is still a possibility that they could be contaminated or contaminating other items if kept. If furniture is lightly damaged and can be restored, prop cushions and any other items that can me dried up for air circulation and keep drapes above water level to hang dry. Wipe dirt from surfaces before doing your primary cleaning unless SERVPRO has arrived on the scene. 

Hurricane Irma Rescues

10/25/2017 (Permalink)

Water Damage Hurricane Irma Rescues SERVPRO green bandanna on our hurricane Irma rescues

Hurricane Irma hit Florida hard and many communities were impacted in the area. Not only are hundreds of families suffering from the harsh effects of Hurricane Irma, but so are many of the animals and pets of those families in Florida. Recently, SERVPRO of Brandywine/Wilmington went to the local SPCA and volunteered in the best way we could. Many dogs and cats were rescued from Hurricane Irma and flown from Florida to Delaware and brought to various SPCA locations. We helped bathe many of the dogs rescued from Hurricane Irma and got them ready for adoption. Being in the Cleanup industry, we did what we do best and cleaned up plenty of our furry friends as a way of giving back and contributing to the restoration of Florida. 

Tips for Preventing Water Damage

10/20/2017 (Permalink)

Whether battling the cold and wet weather, or you are making sure your plumbing is secure, preventative actions should be taken against water damages to your home. 

To protect your home from the outside elements you can:

  • Make sure your home does not have peeling paint around windows or doors, in which water can easily damage the homes structure.
  • Look for leaks around chimneys and plumbing and attic vents
  • Make sure your air conditioner drains correctly, at a slope, away from outlets.

To prevent water damage that would originate from your plumbing and pipes:

  • Wrap outside faucets
  • Caulk pipes where they meet your home
  • Disconnect garden hoses
  • Drain in-ground sprinkler systems
  • If your leaving your home for an extended period of time, turn off and drain your water system

What to do With Water Damage

10/13/2017 (Permalink)

Water Damage What to do With Water Damage Flooded Office

  • Shut off the source of water, or call those who have the authority to stop the water source

  • Make sure you are safe from electrical shock before turning off circuit breakers for the parts of the building that have been affected by the water damage

  • Hang drapes with coat hangers to keep them from in contact with wet floors and carpets
  • Remove wet furniture to prevent further damage and uneven drying as long as the furniture has not been contaminated
  • If sewage is involved in your water damage, the water is contaminated and you must avoid contact with the water as well as items contaminated by the water

  • Wash your hands after handling any water damage or items that have been in contact with the water damage